Brian Mcindoe Email & Phone Number

Newark, De

Free to follow my interests. Doing whatever pleases me.

Wilmington, Delaware

Responsible for user stories and maintaining the product backlog for the Chase Pay Checkout web application. Chase Pay is a service that vendors can integrate into their website to enable customers to pay with a credit card from their electronic wallet. Specified enhancements to Chase Pay to incorporate changes in transaction authorization, credit card fraud rules, wallet display, loyalty programs and the checkout service for customer account debiting.Facilitated sessions with application developers, UX designers, QA testers and product owner. Coordinated API specification development with multiple Chase internal systems. Specified user story test criteria using Gherkin test scripts. Performed Scrum Master role - sprint planning, daily scrum, sprint review, sprint retrospective.

Contract to hire position as a Business Systems Analyst at J.P. Morgan Chase.

Washington D.C. Metro Area

Facilitated requirements elicitation sessions with SMEs from the Food and Drug Administration (FDA) on multiple projects, including the Janus Clinical Trials Repository. Created wireframe user interface mock-ups for tabular and graphical data visualizations. Authored requirements specifications and validated requirements with stakeholders. Held knowledge transfer sessions with developers. Facilitated requirements clarification with SMEs. Created integration and acceptance test scripts. Maintained the requirements traceability matrix.Provided Service Oriented Architecture (SOA) consulting support to the National Cancer Institute (NCI). Performed gap analysis on service inventory. Contributed to the development and prioritization of a SOA roadmap for the NCI enterprise.

Created Service Level Agreements and Service Instructions for a large number of R&D applications supported by AstraZeneca’s US Helpdesk. Interviewed multiple business and IT representatives to gather information on application architecture, usage, change management and support processes.

Developed functional and technical specifications for an Enterprise Resource Planning (ERP) system. Created use case specifications and UML diagrams (use case, activity, sequence and class) using Visio. Gathered requirements and developed user interface designs for enhancements to the ERP system. Developed several process workflow’s using UML activity diagrams.Developed an on-line bookstore and several affiliate marketing websites.

Worked with company management to define, design, develop and test a highly configurable software product as an add-in to the Documentum Content Management System. This product enabled users to configure custom document management rules and actions to occur at run-time.Executed several client projects that required design, development and testing of custom Java objects to extend the functionality of the Documentum Content Management System. Programmed with JSP, Servlets, JavaScript and Documentum’s Web Development Kit (WDK) libraries. Deployment was made on Apache Tomcat and BEA WebLogic.

Conducted a Service Oriented Architecture project for the Department of Homeland Security. Held extensive requirements gathering and definition sessions with subject matter experts. Performed service identification. Created UML architectural diagrams showing the operational, structural and service view of the software architecture. Used the Department of Defense Architecture Framework (DoDAF) methodology. Facilitated solution design meetings with technologists.

Engaged on multiple assignments with a diverse range of clients using RUP methodology and UML artifacts. Gathered requirements and created use case specifications for several complex systems. Facilitated sessions with management to map business process workflow. Created logical models by analyzing use cases with activity, class and sequence diagrams. Worked with users to develop user interface specifications and created wire frame prototypes of screen designs using Visio. Designed and implemented enhancements to an eCommerce web site developed with Java, JSP, Servlets, Struts and MySQL on Apache Tomcat and Linux.

Facilitated requirements gathering sessions for a global Adverse Event Reporting system. Coordinated vendor solution evaluation with business and IT management. Managed the implementation and deployment of selected software, company wide. Designed the data mapping strategy between the legacy database and the new Adverse Event database. Created a validation strategy and wrote the validation plan for the new system.

Msc, Information Technology, (With Distinction)

Bsc, Chemical Engineering