Brian Mcwright Email & Phone Number

West Palm Beach, FL, US

West Palm Beach, Florida, United States

• Customer Interaction: Serve as the first point of contact for incoming customers via phone, walk-ins, website inquiries, and email.
• Account Management: Manage in-house customer accounts, ensuring timely and effective communication and service.
• Order Intake: Handle the intake of customer orders, gathering all necessary information to initiate projects.
• Project Oversight: Oversee projects from start to finish, ensuring that all client specifications are met.
• Collaboration: Work closely with design, operations, and production teams to facilitate a seamless project experience.
• Communication: Maintain clear and consistent communication between customers and internal teams to ensure project success.

United States

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• Maintain open and effective communication with clients, including negotiating contracts, discussing project requirements, and providing regular updates.
• Handle invoicing, billing, and payment processing. Responsible for personal tax obligations and financial record-keeping.
• Ensure the quality of work meets or exceeds professional standards and client expectations.
• Manage and allocate resources efficiently, including time, materials, and, if applicable, subcontractors.
• Stay updated on industry trends, tools, and technologies relevant to the field of work.

Lansing, Michigan, United States

• Managed administrative logistics of events planning, event booking, and event promotions.
• Performed event coordination for larger parties and gatherings.
• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Brainstormed and implemented creative event concepts and themes.
• Arranged availability of audio-visual equipment, transportation and displays for various types of events.

Fort Lauderdale, Florida, United States

• Case Evaluation: Assessing claim details to identify subrogation potential.
• Investigation: Conducting thorough investigations to determine liability.
• Recovery Efforts: Initiating recovery processes against at-fault parties.
• Negotiation: Negotiating settlements with other insurers and attorneys.
• Documentation: Keeping precise records of all subrogation activities.
• Compliance: Ensuring adherence to legal and company policy standards.

• Client Consultation: Guiding potential and existing clients to identify healthcare plans that match their needs.
• Needs Analysis: Evaluating individual client requirements, particularly for those approaching retirement.
• Plan Selection: Assisting clients in selecting appropriate healthcare coverage, including additional benefits like dental.
• Resource Coordination: Connecting clients with local services, such as reputable dentists, as part of an extended service.
• Customer Service: Providing comprehensive support and making the transition to new healthcare plans seamless for clients.

Remote

• Compile information on providers practice and vendor information to create new contracts or add to pre-existing contracts
• Terminate providers upon client request
• Update provider practice information
• Managed assigned caseload with standard production requirements

Brandon, Florida, United States

• Research and process claims according the processing guidelines and benefits
• Take responsibility of payment of all claims in compliance with rules.
• Verify claimant billing and diagnosis information

Tampa, Florida, United States

• Advised and counseled customers through precise communication which insurance plans, benefits, claims & eligibility best suited their needs and budget
• Coordinate claims with Medicare and other group insurance carriers.
• Determine proper payees for benefits in order to discharge company's liabilities.
• Approve claim payments.
• Prepare documents relating to claims. Take responsibility of payment of all claims in compliance with rules. Respond to inquiries and resolve pertaining to specific claim issues.
• Educated and advised policy holders and potential clients on claims/benefits to resolve gaps in medical coverage.

Tampa, Florida, United States

• Manages assigned caseload with limited supervision.
• Identifies information needed to make benefit eligibility determinations with an overall decision of 97%.
• Follows established policies and practices to resolve claim issues.
• Responsible for quality check of claims processed in the claim system for processing and financial accuracy.claims
• Reviews claim data to make claim settlement decisions.
• Appropriately escalates issues to the supervisor for resolution as needed. Performs other related duties as assigned or required.

Tampa, Florida, United States

• Handle customer’s accounts and sensitive information,
• assist customer’s inquiries regarding their phone, television, and broadband services,processed payments added value to customer accounts, actively sought one call resolution to provide efficient customer servic

Project Management

Psychology