ProfileWith decades of experience in Retail of which 20 plus years are within the energy retail sector I have developed a strong commercial mindset, looking to continually drive value to customers and the business.I am conscientious and passionate with a dedication to succeed and I have a proven track record of performing above expectations in any roles assigned to me. I enjoy exploring innovative ideas and best practice in my daily work life so that I continuously develop my skill sets. I enjoy working with people individually and in groups, especially on problem solving, design and planning where I have developed strong facilitation skills enabling me to  gauge many different views, this always delivers a better outcome while being more fun. I have a proven track record and skills in;Business analysis for all sizes of business and IT projects. Including business improvement, business transformation, system migrations and technology transformation. Delivering on all forms of BA best practice.Process and business designRequirements and User Story elicitationGoal, Objective and Outcome definition and analysisFinancial and Commercial analysisProgramme and project management across multi million pound programmes of transformation.Planning and resource managementDeveloping the business case and cost benefit analysisAccurate communication, delivering recommendation and decisionsRisk and Issue managementBusiness Architecture across large scale retail businessesDefining the business operational footprintValue stream definitions and outcomes including defining strategies to ensure successful deliveryCreating Target Operating ModelsLeadership and coaching, pushing forward the reason for change and the development of the people to deliver Experienced couch well versed in many best practice methodology Leading on creation of internal and external best practice across business capabilitiesCommunication using story telling to simplify complex messagingDefining strategy to support personal and team personal developmentCreating a culture of high team engagement and inclusionTimely decision making based on available facts and risksOperational management and commercial awarenessManaging large operational areas to meet and surpass business targetsSetting business vision and strategy aligned to corporate missionDefining operational budgets and cost savings Energy Market and OperationsAnalysis of industry regulatory change and impactsDesigning industry change for internal processes and systemSupporting national design forums