Information Technology Consultant
CurrentGIS Field Force Automation Analyst October 2019 – PresentThis role supports the Geographic Information Systems (GIS - GE Smallworld and ESRI) suite of applications at National Grid to ensure the overall provisions of services required by customer groups in the business are performed. This role delivers day to day business user support via help desk functionality, application configuration, and data model change management while working towards becoming subject matter expert for supported applications which include a variety of other applications such as Work Management, Cascade, OMS/DMS, SAP, Customer Systems, and Salesforce. This position will work with key business users in the provisions of services; analyze data and activities to provide relevant and up to date information to support decision-making and the effective operation of National Grid