Brian Mncube (Mrics) Email & Phone Number

Johannesburg Area, South Africa

Develop Sales growth strategies for market penetration and market expansion by looking at each individual client strategies and geographic strategies. Develop and package new products for existing market and new markets. Launch and ensure adoption of products. Develop and adoption of Inbound Marketing Strategies looking at action plans for blogsClient management and project management on each deal created and enhance the relationship and grow client product offeringGrow various products in existing markets and new products and track product adoption and growth and develop strategies accordingly. Responsible for BEE and all its activities within the companyMember of the Exco, FinCom, Pension Fund Committee, Skills Development CommitteeCoordinate and Lead projects that involve multi-disciplinary teams from Chartered Accountants, Quantity Surveyors, Engineers (Civil and Structuring) and Property Valuers to execute various projects goals across multiple countries. In depth understanding of the property industry in order to help clients optimise their assets potential.

Johannesburg Area, South Africa

Joshua Trust outsources Call Centre, HR and IR services to clients in various industries. Management of the Call Centre Staff including discipline and motivation of staff, recruitment and selection of new staff, daily accuracy checking Call Centre Profitability & Productivity looking at management of telephone expenses, commission models and payments, optimal resourcing models Call Centre Operations - sending of daily successful reinstatements, daily update of year-to date files, weekly and monthly Call Centre Reports, management of operational issues such as phones, Call recordings and IT, daily staff activity schedule and data distribution.HR Operations including attending Exco Meetings and giving advice to our clients. Conducting disciplinary enquiries and attending CCMA hearings. Perform company restructuring and Retrenchments exercise. Development of Policies and Procedures for Joshua Trust clients. Development of remuneration and incentives schemes

Johannesburg Area, South Africa

My ability to develop working ideas for company and clients got me promoted to SNR BDM in 5 months reporting directly to the MD and The group CFO.My position required me to have Business acumen, Leadership skills, Very good listening skills, Ability to make decision, Have clear communication skills, Business Advisory skills. Engage with clients to assess how to empower business grow to a level where the business can sustain its success.My team had to develop, grow and maintain database of clients from Advertising agents to Franchisees. Efficiently manage relations between client and company. My achievements at LYNX to date, Introduced Franchise advisory at LYNX. LYNX SA became a Gold Member of Franchise Association of SA, LYNX SA is involved with ABC Ventilation. Mafema Sales, Ulendo Travel, various franchises of Steers, Video Town, Dulce Cafe.

Roodepoort, Johannesburg, South Africa

Manage, acquire and maintain the Fleet clients and Key Clients for Kia Roodepoort. Client base ranged from Construction, Equipment hire, Provincial Govt, Hotels as well as Oil companies.Ensuring that adequate levels of customer service are provided. Set up a current customer database to ensure return business. Ensure that set customer expectations are met and that all verbal and written commitments are executed on due date. Ensure that monthly minimum targets are achieved. Promote add on sales with each purchase. Delivery deadlines are kept and customer is satisfied. Maintained a Customer Satisfaction Index of 85% or better and Gold Status a level below the Jun Guan global status.

Johannesburg Area, South Africa

Ensuring that adequate levels of customer service are provided. Set up a current customer database to ensure return business. Ensure that set customer expectations are met and that all verbal and written commitments are executed on due date Ensure that monthly minimum targets are achieved. Promote add on sales with each purchase. Attend all scheduled sales training as communicated from time to time to ensure adequate product knowledge. Ensure that customer returns are kept to a minimum by providing adequate solutions to customer needs. Daily follow up on outstanding quotes.Ensure that allocated department is correctly laid out and replenish at all times. Ensure that price labels and signage are current and accurate at all times. Ensure that promotions are merchandised as per company policy and procedure. Ensure participation in monthly stock take. Monitor stock levels of bestseller lines on a daily basis and communicate low stock level to management. Ensure a high level of customer service and floor coverage to ensure that Company assets are safe, secure and protected at all times in your designated area. All shoplifters or suspicious customers to be reported to security and management. Ensure daily hazard counts are completed in designated area.

Bachelor Of Commerce - Bcom, Property Valuation And Management

Advanced Diploma, Real Estate

Bachelor Of Philosophy Honours In Marketing Management, Marketing/Marketing Management, General

Diploma In Marketing, Marketing