Strategically manage warehouse in compliance with company’s policies and vision.Oversee receiving, warehousing, distribution of good both domestically & exporting to other counties.Setup layout and ensure efficient space utilizationInitiate, coordinate and enforce optimal operational policies and proceduresAdhere to all warehousing, handling and shipping legislation requirementsMaintain standards of health and safety, hygiene and securityManage stock control and reconcile with data storage systemPrepare annual budgetLiaise transport companiesPlan work rotas, assign tasks appropriately and appraise resultsRecruit, select, orient, coach and motivate employeesProduce reports and statistics regularly (IN/OUT status report, dead stock report etc)Receive feedback and monitor the quality of services provided

Plan, schedule, resolves issues concerning the supply plan & maintenance of refrigeration plus soda fountain machines in order to satisfy sales demands for the Kwa Zulu Natal, Free State & Mpumalanga in a timely fashion. Proficient in Excel and PowerPoint, with an interest in learning analytical tools like Power BiSourcing of technicians and transporters.Assigning tech's to complete maintenance related calls.Responsible for managing and supervising a team of 8 technicians.Keeping Key Performance Indicators and spread sheets updated for departmental useGenerate reports related to planning functionResponding to queries and provide maintenance related feedback Reporting on SLA's and processing of PO's

Relationship Management: Build and maintain strong, long-term relationships with key clients. Understand their needs, goals, and challenges to better align the products or services offered by the company with the client's objectives.Account Planning: Develop strategic account plans that outline the goals and objectives for each key account. This includes identifying growth opportunities, addressing potential challenges, and creating a roadmap for success. Communication: Serve as the main point of contact between the company and key clients. Effective communication is crucial to understanding client expectations, addressing concerns, and ensuring a smooth flow of information.Cross-functional Collaboration: Work closely with other departments within the organization, such as sales, marketing and finance to ensure a coordinated approach in delivering value to key accounts. Customer Retention: Implement strategies to retain key clients and prevent them from switching to competitors. This may involve resolving issues promptly, providing exceptional service, and continuously demonstrating the value of the company's products or services.Upselling and Cross-selling: Identify opportunities to expand the range of products or services offered to key accounts, thereby increasing revenue and deepening the relationship. Monitoring Performance: Track and analyze key performance indicators (KPIs) to measure the success and health of key accounts. This may include revenue growth, customer satisfaction, and other relevant metrics.Problem Resolution: Address any issues or concerns raised by key accounts promptly and effectively. A proactive approach to problem-solving is essential to maintaining a positive relationship.Market Insight: Stay informed about industry trends, market conditions, and competitors to provide valuable insights to key accounts and contribute to their success.

• Maintains strong relationships , engaging client bonds that foster partnership and growth.• Identify opportunities for up-selling and cross-selling existing clients• Digital Strategy for all products (SEO,Social,Google Adwords,Deals and Ecommerce• Ensure quality control measures, quality of work and any set timelines • Digital Account Management• Ensuring that client needs and requirements are understood, interpreted and communicated accurately and that their expectations are managed at all times• Produce monthly performance reports on client's campaigns, (Google Adwords, Social and SEO)• Internal briefing, Administration• Work with fulfillment to ensure that campaigns are successfully implemented• Manage Social media, SEO, eCommerce, Design and Google AdWords clients.• Analyze the client's immediate business needs and offer the right digital platform to grow the clients business

Providing Cost effective office automation solutions that improve a companies work flow and communications.Maintain Existing Clients.Hardware Sales:• Premium Brand• National Service Infrastructure• 24/7 Customer Service• E-Maintenance• Dedicated Customer Relation Liaisons• Free Fax to E-mail• Automatic loan / replacement machine policy• Trained / dedicated sales, technical and support staff• Complete office solution o PABX & LMDo LCRo VOIPo Wide Format Printingo Electronic Document Management Storageo Computers, Notebooks, Tablets and Serverso Consumables o CCTV Camera Systemo Office Furniture

Internal Sales Duties- Receive and manage all quote requests- Quote requests will be received and registered.- Send request to appropriate technician for specification.- Prepare quote based on specs - request pricing from supplier and complete quote for presentation.- Verify and authorize quote.- Send quote to relevant client.- Follow Up on quotes sent.