* Work with clients to continuously improve B2B and B2C ecommerce websites, with functionality tailored to fit their needs: real-time back-end system integration (e.g., customer specific pricing, order history and tracking, order insert, multiple warehouse inventory levels), social media integration, robust database searching, and much more.* Mentor junior developers and support team, serve as go-to source for answers to the most difficult technical questions, and join in sales presentations to answer technical questions. Provide advice on, and review, the content of user manuals.* Work with third party API providers (e.g., SX.e, Eclipse, Prophet 21, Sage MAS 90/200, SHIMS, Lawson) to incorporate real-time data from/to client’s backend system. Effortlessly move between multiple, complex, ongoing, and unique integration implementations. * Motivate positive changes such as introducing a new source control system or reorganizing entire ecommerce code base which led to a more productive development team.* Provide accurate time estimates in order to bill clients for enhancements.* Responsible for rapidly incorporating latest ecommerce trends into software demonstration code, helping to secure new clients. * Solve critical, time-sensitive bugs, clean up smelly code, modernize the user interface, and strengthen the performance of a variety of desktop and web applications. Basically serving as a one-stop-shop for all software needs.

* Diagnosed and quickly resolved customer issues for desktop and web applications stemming from bad data or invalid use of available options.* Trained clients from across North America in the use of a database-driven set of software applications.* Configured servers to run MS SQL and IIS, and troubleshot server issues.