Brian Moore Email & Phone Number

Warszawa, Mazowsze, Pl

Sollers Consulting is an international operational advisory and software integrator. Established in 2000, the company supports insurers, banks, and leasing firms in business transformations and adapting to modern technologies. Over the last 2 decades Sollers has helped 100 financial groups, including Allianz, AXA, BNP Paribas Cardif, Basler, Generali, Zurich, Santander Consumer Bank, Aviva, Liberty, Beazley, VHV, VIG, NN, Warta, Amica and ING to enhance their digital capabilities. Sollers Consulting cooperates with more than 15 technology providers such as Guidewire Software, Salesforce, Fadata, Oracle, AWS, Google Cloud and Microsoft. Over 900 business and IT specialists from Chicago, Toronto, Warsaw, Cologne, Tokyo, Paris, Barcelona, Lublin, Poznan, Gdansk and Wroclaw, are helping financial institutions in Germany, Great Britain, Poland, Scandinavia, France, Japan, the USA and many other countries in the world, to reap the benefits of digitalisation.

Schaumburg, Il, Us

Convr is an AI underwriting platform that digitizes and fuses submissions with best sources of data to surface underwriting insights, business classification and risk scores. The platform has revolutionized the industry through data, discovery and decisioning intelligence. Convr AI customers include commercial insurance organizations of all sizes, including many of the top 10 carriers, which use the platform to enable superior performance, optimal efficiency, quality decisioning and world-class customer experiences.

San Mateo, California, Us

Drive innovation by building and managing a dynamic team of Customer Success Managers focused on supporting a growing enterprise cloud customer base. Generate stability by overseeing cloud customers success. Establish and oversee comprehensive customer success methodology and best practices.Established customer health metrics and team KPI’s to help drive adoption and customer outcomes. Provide quality leadership and mentorship to over 35 global Customer Success Managers within a fast-paced, high-profile environment. Served as customer success manager and executive sponsor for a few strategic customers.

San Mateo, California, Us

Helped drive transformation toward a cloud-first company. Led engagement with strategic customers to support transformation programs. Launched new strategic initiatives in close partnership with early adopter customers. Defined initial customer success strategy gaining executive approval for investment.

San Francisco, Ca, Us

Drove success and satisfaction throughout the entire customer journey. Created a scalable operating model to profitably deliver core service offerings to financial institutions distributed throughout the US.Oversaw client retention, strategy, and implementation; responsible for internal teams’ performance and growth. Led strategic customer engagements throughout early stages of company.

San Mateo, California, Us

Oversaw project delivery across United States, Canada, and Latin America consisting of over $100M in revenue. Provided quality leadership and mentorship to a team of over 225+ consultants charged with ensuring delivery excellence, customer satisfaction, and consistency. Improved solutions in close partnership with product teams.Shaped a productive environment by facilitating sharing between project teams and customers. Defined and executed initiatives to improve time to value for customer programs. Led early implementations and helped to establish a consistent, repeatable delivery methodology. Partnered closely with sales teams on account strategies and lead estimating and planning of customer programs.