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Brian Mpilo is listed as Service Desk Operator T1 at Pepkor IT at Pepkor IT, a company with 227 employees, based in Pretoria, Gauteng, South Africa. AeroLeads shows a matched LinkedIn profile for Brian Mpilo.
Brian Mpilo previously worked as Service Desk Operator Tier 1 at Pepkor It and 1st Line support ( I.C.T Department ) at Dunns A Division Of Pepkor Speciality Stores (Pty) Ltd. Brian Mpilo holds Certificate: Networking Technician, Computer And Information Sciences And Support Services from Pc Trainining And Business College.
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Brian Mpilo is a Service Desk Operator T1 at Pepkor IT at Pepkor IT. They possess expertise in technical support, networking, system administration, windows server, customer service and 17 more skills. They is proficient in Sepedi, Isizulu, Xitsonga, Setswana, Tshivenda and English.
Listed skills include Technical Support, Networking, System Administration, Windows Server, and 18 others.
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Ensure calls are recorded in the CRM system, accurately documented and categorizedEnsure that all the incidents / requests are responded to within required SLAProvide telephonic / remote supportEnsure clients are kept up to date regarding their incidents and requestsTroubleshoot networks, systems, and applications to identify and correct malfunctions and.
Midrand
Taking inbound calls(Answer a high volume of telephonic incident requests professionally and efficiently).Apply proper telephone etiquette to satisfy a vast variety of different types of customers.HEAT call logging system (Logging of faults, Escalation of faults within SLA; Communication status of faults; Completing/Closing of faults and SLA.
Other employees you can reach at pepkorit.com. View company contacts for 227 employees →
Kelly Van Staden
Colleague at Pepkor It
City Of Cape Town, Western Cape, South Africa, South Africa
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AJ
Arno Janse Van Rensburg
Colleague at Pepkor It
Paarl, Western Cape, South Africa, South Africa
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JV
Joelene Vermaak
Colleague at Pepkor It
City Of Cape Town, Western Cape, South Africa, South Africa
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AB
Anneke Bosman
Colleague at Pepkor It
City Of Cape Town, Western Cape, South Africa, South Africa
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SM
Sanele Maxwell
Colleague at Pepkor It
Brakpan, Gauteng, South Africa, South Africa
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RS
Roseline September
Colleague at Pepkor It
Cape Town, Western Cape, South Africa, South Africa
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SB
Satish Babu Yalla
Colleague at Pepkor It
Hyderabad, Telangana, India, India
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ZN
Zikhona Nqula
Colleague at Pepkor It
City Of Cape Town, Western Cape, South Africa, South Africa
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LH
Lee-Roi H.
Colleague at Pepkor It
City Of Cape Town, Western Cape, South Africa, South Africa
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NC
Nadia Coetzee
Colleague at Pepkor It
City Of Cape Town, Western Cape, South Africa, South Africa
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Networking Technician
Networking
Excel online Course: Spreadsheet administration Orientation and efficiency Data handling Data analysis Presentation
Bsc Computer Science and Mathematics
Quick answers generated from the profile data available on this page.
Brian Mpilo works for Pepkor IT.
Brian Mpilo is listed as Service Desk Operator T1 at Pepkor IT at Pepkor IT.
Brian Mpilo is based in Pretoria, Gauteng, South Africa while working with Pepkor IT.
Brian Mpilo has worked for Pepkor It and Dunns A Division Of Pepkor Speciality Stores (Pty) Ltd.
Brian Mpilo's colleagues at Pepkor IT include Kelly Van Staden, Arno Janse Van Rensburg, Joelene Vermaak, Anneke Bosman, and Sanele Maxwell.
You can use AeroLeads to view verified contact signals for Brian Mpilo at Pepkor IT, including work email, phone, and LinkedIn data when available.
Brian Mpilo holds Certificate: Networking Technician, Computer And Information Sciences And Support Services from Pc Trainining And Business College.
Brian Mpilo is listed with skills including Technical Support, Networking, System Administration, Windows Server, Customer Service, Call Centers, Network Administration, and Powerpoint.
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