A dedicated Data Analyst at Openreach with over 6 years of experience in the field. My journey with Openreach has seen me take on various roles, from Dig and Aux Reporting to Plant Protection, where I was responsible for protecting the UK’s Copper and Fibre infrastructure. I also have experience as a Survey Booking Manager and in Fibre Jeopardy Management. Prior to this, I served as a Customer Service Representative at BT, where I honed my customer support skills.I have completed a Degree in Computing and IT, with a focus on Software Engineering, from The Open University. I have also earned certifications in Data Analysis I am passionate about leveraging my skills and education to analyse data effectively and provide valuable insights. I am always eager to learn and adapt to new technologies and trends in the IT field.