Brian Mupo Email & Phone Number

Responsible for overseeing the day-to-day operational functions of the company, including managing financial planning, budgeting, and revenue generation strategies to ensure the company’s financial health and growth.•Operations Strategy: Collaborate closely with the executive team to develop and implement forward-thinking operational strategies that align with Coolkick’s vision and long-term objectives.•Process Optimization: Analyze existing workflows and identify opportunities for process improvement, implementing smart solutions to boost productivity and reduce costs.•Resource Management: Efficiently allocate resources, including talent, technology, and budget, to optimize performance across various departments.•Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of operational initiatives, providing regular reports to senior management.•Risk Management: Identify potential operational risks and proactively develop contingency plans to safeguard the company's interests and minimize disruptions.•Cross-functional Collaboration: Foster a culture of effective communication and collaboration among varied teams, promoting a cohesive approach to operations.•Vendor Management: Oversee vendor relationships, negotiate contracts, and ensure timely and cost-effective delivery of goods and services.•Team Leadership: Provide guidance and mentorship to operational teams, fostering a positive work environment that encourages growth and innovation.•Financial Planning and Analysis: Develop and oversee the company’s financial planning and budgeting processes.•Revenue Management: Implement strategies to optimize revenue streams and ensure consistent growth.•Financial Reporting: Oversee the preparation and presentation of financial reports to stakeholders, including the executive team and Board of Directors.•Cost Control: Monitor expenses and implement cost-saving measures to improve profitability.

• Developed last-mile delivery service with smart lock and container system, solving package theft and logistical inefficiencies with MFA-based delivery• Orchestrated a detailed Go-to-Market plan with a phased approach, enabling scalable operations, significant customer acquisition, and a broader market launch• Spearhead start-up from concept to market readiness with a 9-person team, engineering MVP hardware and software, integrating GSM, GPS, Bluetooth, and QR code technology for enhanced delivery security and traceability• Established strategic partnerships for 10-retailer pilot program, including High Time’s California dispensaries, proving Couri's viability through product-market fit• Raised over $350K in pre-seed capital in a difficult market, displaying acumen and domain expertise• Develop comprehensive cost-benefit and financial models to forecast business needs

• Created Premier Sneaker Rental Platform which generated over $6.2M in ARR with consistently improving unit economics• Spearheaded 30-person team across customer service, marketing, and product development units• Developed OKR framework with actionable strategies for performance evaluation and accountability which increased margins to over 50% from <10%• Raised over $9.5M in equity with convertible debt at $25M valuations by attracting notable venture capital firms, professional athletes, and corporate investors, including the Golden State Warriors basketball team• Negotiated and secured corporate partnerships with eBay, GOAT and Rent the Runway, reducing inventory costs by 15%, improving customer turnaround time by 50%, and decreasing customer acquisition costs by 22%• Directed software and engineering teams to develop user-intuitive website and back-end product, achieving a 6-month average customer duration • Implemented performance quotas and analyzed data to develop operational initiatives which reduced shoe cleaning time by 50% and improved product retirement rate to 0.5%• Designed marketing campaign with a comprehensive paid strategy, affiliate programs, and digital initiatives, resulting in a consistent 10%+ month over month subscriber growth rate• Developed a proprietary model maximizing rental frequency, increasing inventory utilization from 29% to over 65%, and doubling annualized ROI/shoe• Implemented complex operational and marketing analytics across all levels, leading to enhanced performance cross-spectrum, including marked improvement to contribution margin• Won Front Office - Players TV, a Shark-Tank style competition on National Television in October 2022 by pitching business to NBA legend Deron Williams, securing $100K from a high-profile investor

• Created and supported growth of test prep company serving 100K+ students across 13 years of business• Directed team of 75 part-time tutors and 8 FTEs, oversaw daily operations and created marketing initiatives, resulting in annual revenue of $1.85M• Initiated and negotiated affiliate agreements with educators to build long term partnerships, yielding a Lifetime Value to Customer Acquisition Cost ratio of over 15• Developed pricing strategies, offering affordable classes to low-income students, resulting in over 175 school partnerships• Created loyalty program to drive organic acquisition, achieving a 91% organic share• Conducted financial planning and analysis, leading to actionable cut-costing initiatives, contributing to a 4x increase in profitability• Partnered with marketing and PR teams to boost brand awareness and conversions through SEO, social media campaigns, and client engagement, leading to a 15% monthly increase in sign-ups and a 15% reduction in ad spend• Leveraged data-driven insights to guide business development and improvements, achieving 70+% margins and high profitability

Bachelor Of Business Administration - Bba, Business/Managerial Economics

Education record