Brian Mupo Email & Phone Number

• Responsible for overseeing the day-to-day operational functions of the company, including managing financial planning, budgeting, and revenue generation strategies to ensure the company’s financial health and growth.
• Operations Strategy: Collaborate closely with the executive team to develop and implement forward-thinking operational strategies that align with Coolkick’s vision and long-term objectives.
• Process Optimization: Analyze existing workflows and identify opportunities for process improvement, implementing smart solutions to boost productivity and reduce costs.
• Resource Management: Efficiently allocate resources, including talent, technology, and budget, to optimize performance across various departments.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of operational initiatives, providing regular reports to senior management.
• Risk Management: Identify potential operational risks and proactively develop contingency plans to safeguard the company's interests and minimize disruptions.

• Developed last-mile delivery service with smart lock and container system, solving package theft and logistical inefficiencies with MFA-based delivery
• Orchestrated a detailed Go-to-Market plan with a phased approach, enabling scalable operations, significant customer acquisition, and a broader market launch
• Spearhead start-up from concept to market readiness with a 9-person team, engineering MVP hardware and software, integrating GSM, GPS, Bluetooth, and QR code technology for enhanced delivery security and traceability
• Established strategic partnerships for 10-retailer pilot program, including High Time’s California dispensaries, proving Couri's viability through product-market fit
• Raised over $350K in pre-seed capital in a difficult market, displaying acumen and domain expertise
• Develop comprehensive cost-benefit and financial models to forecast business needs

• Created Premier Sneaker Rental Platform which generated over $6.2M in ARR with consistently improving unit economics
• Spearheaded 30-person team across customer service, marketing, and product development units
• Developed OKR framework with actionable strategies for performance evaluation and accountability which increased margins to over 50% from <10%
• Raised over $9.5M in equity with convertible debt at $25M valuations by attracting notable venture capital firms, professional athletes, and corporate investors, including the Golden State Warriors basketball team
• Negotiated and secured corporate partnerships with eBay, GOAT and Rent the Runway, reducing inventory costs by 15%, improving customer turnaround time by 50%, and decreasing customer acquisition costs by 22%
• Directed software and engineering teams to develop user-intuitive website and back-end product, achieving a 6-month average customer duration

• Created and supported growth of test prep company serving 100K+ students across 13 years of business
• Directed team of 75 part-time tutors and 8 FTEs, oversaw daily operations and created marketing initiatives, resulting in annual revenue of $1.85M
• Initiated and negotiated affiliate agreements with educators to build long term partnerships, yielding a Lifetime Value to Customer Acquisition Cost ratio of over 15
• Developed pricing strategies, offering affordable classes to low-income students, resulting in over 175 school partnerships
• Created loyalty program to drive organic acquisition, achieving a 91% organic share
• Conducted financial planning and analysis, leading to actionable cut-costing initiatives, contributing to a 4x increase in profitability

Bachelor Of Business Administration - Bba, Business/Managerial Economics

Education record