Brian Murphey

Brian Murphey Email and Phone Number

Founder and CEO @ The CRM PhD
New York, United States
Brian Murphey's Location
Brooklyn, New York, United States, United States
Brian Murphey's Contact Details

Brian Murphey work email

Brian Murphey personal email

n/a
About Brian Murphey

Passionate healthcare industry and Salesforce CRM consultant with a background in program and product management. 10+ years experience in solution architecture, B2B/B2C sales operations, technical program management, systems integration, user training, and team leadership. Highly analytical with a demonstrated background in resolving complex operational and technical problems via creative product and service solutions. Proven client communication and engagement skills with an emphasis on product ownership, change management, and user experience. Able to support multiple simultaneous projects and clients in a matrix organizational structure while leading diverse, remote teams and collaborating with executive-level stakeholders.KEY SKILLS:-Healthcare & Life Sciences Industries-Certified Salesforce Health Cloud Architect-Salesforce.com Consulting-Population Health & Value-Based Care-Program & Product Management-Marketing Automation-Account-Based Marketing (ABM)-Agile Scrum Practitioner-Software as a Service (SaaS)-Software Development Lifecycle (SDLC)-Business Analytics-Clinical Systems Integration (HL7 & FHIR)-Lean Six Sigma Green Belt-Cloud Computing-Team LeadershipTECHNOLOGIES & SYSTEMS:Salesforce Health Cloud | Salesforce Sales Cloud | Salesforce Service Cloud | Salesforce Experience Cloud | Lightning Scheduler | Service Cloud for Voice | Einstein Analytics | Pardot | Marketing Cloud | HubSpot | Groove | Cirrus | SurveyMonkey | MailChimp | Docusign | Conga| JIRA | Confluence | WorkFront | TaskRay | Microsoft Project | Trello | Netsuite | SAP | Sharepoint | Dropbox | Toggl | Visio | Slack | Todoist | ZenDesk | InsideView | Okta SSO | Zapier | WordPress | HTML | SOQL | HL7v2 | FHIR | Microsoft Office | Excel | Google Docs | Google Analytics | Looker | Visio | Miro | LucidChart | Notion | SlackPlease contact me at brian.murph1@gmail.com to discuss how I can bring value to your organization!

Brian Murphey's Current Company Details
The CRM PhD

The Crm Phd

View
Founder and CEO
New York, United States
Website:
thecrmphd.com
Employees:
2
Brian Murphey Work Experience Details
  • The Crm Phd
    Founder And Ceo
    The Crm Phd
    New York, United States
  • The Crm Phd
    Founder & Ceo
    The Crm Phd Jan 2023 - Present
    Brooklyn, Ny
    Independent Salesforce consultancy committed to leveraging state-of-the-art digital tools to drive Revenue Operations, Data Analytics, Customer Engagement, and Go-to-Market Strategy with a focus on the Healthcare and Life Sciences Industries.Working with early-stage startup through global enterprise customers to modernize and scale business operations and improve business insights and outcomes through user experience and data analysis.
  • Brian Murphey
    Independent Music Professional
    Brian Murphey Jan 2004 - Present
    Brooklyn, New York, United States
    Independent professional musician with performance credits on Grammy-nominated albums and years of experience touring internationally
  • Ciberspring
    Director Of Architecture
    Ciberspring Dec 2022 - Oct 2023
    New York City Metropolitan Area
    Industry SME, sales engineer, and Health Cloud architecture team lead focused on mid-market, commercial, and enterprise HLS clients. Multi-faceted thought leader driving client success through sales enablement, team leadership, product management, and revenue-focused operational excellence.
  • Kicksaw
    Senior Solution Architect
    Kicksaw Sep 2021 - Dec 2022
    Remote
    Lead Health Cloud Architect managing a complex roster of HLS clients through Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, and integration projects resulting in consistent monthly billings of $125k or higher.Developed and implemented a Salesforce Health Cloud installation script and package estimated to increase revenue by upwards of $1.3 million in the next fiscal year.Assist in pre-sales solution engineering, strategic client road mapping, and internal knowledge sharing and training while supporting multiple teams through highly technical implementations.
  • Kicksaw
    Solution Architect
    Kicksaw Jun 2020 - Sep 2021
    Remote
    Designed and built the company’s internal Salesforce and Taskray-based Agile project management system, allowing for improved forecasting, KPI reporting, and cross-functional communication between teams and clients.Architected & implemented custom Salesforce-based product solutions based on Salesforce CRM and associated applications with a focus on GTM strategy and regulatory compliance for HLS companies.
  • Aetion
    Senior Crm Program Manager
    Aetion Aug 2019 - May 2020
    Greater New York City Area
    Developed, implemented, and managed a cross-functional email demand generation marketing program and 8-person team that generated over $5M in pipeline in its first quarter.Designed a Salesforce-based revenue reporting system integrating sales process and delivery project data to allow for real-time forecasting and reporting of ACV, monthly recurring revenue, and other key financial and sales metrics.Implemented and managed sales pipeline and marketing funnels with integrated marketing automation, data policies, global territory management, quota tracking, and weekly KPI reporting for executive and board-level stakeholders.
  • Aetion
    Program Manager, Sales And Business Operations
    Aetion Dec 2018 - Aug 2019
    New York, Ny, United States
    Planned and administered a Salesforce-based TaskRay operations system with process automation, time tracking, resource capacity planning, customer acquisition cost, cost of goods sold, and gross profit margin reporting.Implemented and administered a 100+ user Salesforce Lightning CRM system and program driving efficiency, scalability, and reporting for sales, marketing, product development, legal, finance, delivery, and executive workflows.
  • Aetion
    Project Manager / Salesforce Administrator
    Aetion Jan 2018 - Dec 2018
    New York, New York
    Implemented and administered the company's Salesforce.com instance, related business systems, process improvement, user training, reports, and dashboards.Managed communications, relationships, and delivery projects for multiple global enterprise Life Sciences clients while driving a series of self-directed internal projects to improve and scale business processes and operations.
  • Change Healthcare
    Solution Design Consultant (Acquired From Mckesson)
    Change Healthcare Mar 2017 - Dec 2017
    Greater New York City Area
    Personally signed a regional provider group resulting in over $10K in bookings outside of the regular sales process.Implemented and administered a Salesforce-integrated WorkFront project management, time tracking, and revenue operations system for a 200+ user client services organization.Developed a company-wide training certification and e-learning program for identifying and up-selling solutions to Medicare Shared Savings Programs (MSSP) clients.
  • Mckesson
    Solution Design Consultant
    Mckesson Jan 2016 - Mar 2017
    Greater New York City Area
    Helped to develop and evangelize a new product offering focused on customer relationship management, engagement, and data integration for enterprise healthcare organizations.Consulted with executive-level audiences during pre and post-sales to develop business strategy and implementation roadmaps focused on driving growth in Population Health and Risk Management programs via enterprise data acquisition and integration solutions.
  • Mckesson
    Senior Deployment Specialist
    Mckesson Apr 2015 - Jan 2016
    Greater New York City Area
    Mentored and supported a team of 13 Deployment Specialists while managing a large state-wide HIE client consisting of over 35 hospitals and affiliated practices.
  • Mckesson
    Deployment Specialist
    Mckesson Feb 2014 - Apr 2015
    Greater New York City Area
    Managed the administration, implementation, training, and adoption of CRM and EHR databases for multiple enterprise healthcare systems, practice groups, and post-acute care facilities.
  • Mikey'S Hookup
    Inventory Manager
    Mikey'S Hookup Apr 2008 - Feb 2014
    Brooklyn, Ny
    Managed inventory systems, purchasing, personnel, vendor relations, and pro audio and IT consulting services for a chain of regional electronics retail storesImplemented a multi-store Lightspeed point-of-sale and inventory management application
  • The Concrete Colorist
    Project Manager
    The Concrete Colorist Jan 2005 - Feb 2008
    Benicia, California, United States
    Project manager for boutique fine art installation company
  • Gc Power Corp
    Project Manager
    Gc Power Corp Jan 2004 - Oct 2004
    Santa Cruz, California, United States
    Project manager for wind energy startup

Brian Murphey Education Details

Frequently Asked Questions about Brian Murphey

What company does Brian Murphey work for?

Brian Murphey works for The Crm Phd

What is Brian Murphey's role at the current company?

Brian Murphey's current role is Founder and CEO.

What is Brian Murphey's email address?

Brian Murphey's email address is br****@****phd.com

What schools did Brian Murphey attend?

Brian Murphey attended University Of California, Santa Cruz, Trailhead By Salesforce.

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