Brian N. Email and Phone Number
A highly effective and high performing customer service professional with an agricultural and commercial background.A strategic thinker with excellent interpersonal and communication skills, who sets high personal standards and delivers results. Ability to work under pressure and make change happen.My friendly attitude combined with my customer service experience have helped me develop a knack for immediately establishing a good rapport with clients,meeting each customer's expectations with service that sells. An effective problem solver with the proven ability to set strategic direction and meet company objectives.Able to operate independently or within a corporate environment influencing strategic direction as well as supporting immediate requirements.
Dairy Data Warehouse (Ddw)
View- Website:
- dairydatawarehouse.com
- Employees:
- 29
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Customer Success ManagerDairy Data Warehouse (Ddw) Jun 2019 - PresentAssen, Drenthe, NetherlandsAs Customer Success Manager for DDW, my main task is to ensure that the delivery and use of DDW products is successful for and by our customers. This is done by securing great customer experience, prioritising our customer's needs and goals, understanding our customer base and focusing on solving long term needs. -
Technical Support SpecialistDairy Data Warehouse (Ddw) Dec 2015 - Jan 2023Assen, The NetherlandsAnalytical and Customer service focused Technical support specialist adept at resolving complex issues in the Extraction, Transformation, and Loading of data.10 years of career experience in customer support environments have moulded me into a critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. Level-headed and calm in stressful situations with well developed people skills.Excellent organisational and problem -solving skills. Team player with strong work ethic. -
International After SalesUniform-Agri B.V Oct 2008 - Dec 2015AssenPrimary contact for international and Dutch customers regarding product support.Setting up, installing and supporting dairy management software, providing friendly telephone advice and online PC-to-PC support Selling product modules and annual support contracts to existing customers -
Farm AssistantJoost Van Strien, Netherlands (Organic Farm) Apr 2007 - Aug 2007NetherlandsPlanning and organising work schedules,Preparing orders for delivery,Supervising field work and recording worked hours.
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Quality AssistantDe Traay B.V May 2006 - Sep 2006LelystadEnsuring good quality for raw materials bought and end products leaving the company through laboratory tests and supervision of production unit,Addressing correspondence to clients and external laboratories regarding product qualityFrequently left in sole charge of the department
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Business CoordinatorAmeristar International Ltd Jan 2003 - Jun 2005-Sourcing and negotiating deals with clients, -In charge of all operations from processing orders to prompt delivery of products,
Brian N. Education Details
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UdemyCourse Certificate -
Hogeschool Van Hall Larenstein-WageningenInternational Agribusiness Management -
Cambridge International College CameroonInternational Business Studies
Frequently Asked Questions about Brian N.
What company does Brian N. work for?
Brian N. works for Dairy Data Warehouse (Ddw)
What is Brian N.'s role at the current company?
Brian N.'s current role is Customer Success Manager@ Dairy Data Warehouse (DDW).
What schools did Brian N. attend?
Brian N. attended Udemy, Hogeschool Van Hall Larenstein-Wageningen, Cambridge International College Cameroon.
Who are Brian N.'s colleagues?
Brian N.'s colleagues are Sikko Hidding, Gerbrand Jalvingh, Roel Roelofs, Vielka Burgos, Linda Kosten, Erik De Haas, Dennis De Weme.
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