Brian Nash Email and Phone Number
Experienced Technical Support and Customer Sercice Team Lead with a demonstrated history of working in Contact Centres. Skilled in Coaching, Servers, Contact Centers, and Leadership. Strong information technology professional with a Certificate focused in Entrepreneurial and Small Business Operations from Dalhousie University (Henson College). I also a Genealogist, Family Historian, and Family Storyteller who hosts a bi-weekly podcast about Atlantic Canadian Genealogy
How We Got Here Genealogy
View- Website:
- howwegothere.ca
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Chief GenealogistHow We Got Here GenealogyKinkora, Pe, Ca
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Retail General ManagerMission Thrift Store Summerside Oct 2024 - PresentSummerside, Prince Edward Island, Canada
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Technical Support Team LeaderAdvantage Communications Inc. Sep 2010 - Nov 2024Dedicated coaching and support to a team of Technical Support Agents. Servicing a US based client operating a cloud-based accounting solution and a national Telecommunications company. -
Team Leader / Quality Assurance AnalystAdvantage Communications Inc. Jan 2019 - Jun 2019Charlottetown, PeiSplit time between coaching a small team of Technical Support Agents and working in the Quality Assurance Department. Servicing an US based client operating a cloud based accounting solution.
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Technical Support AnalystAdvantage Communications Inc. Feb 2018 - Dec 2018Charlottetown, PeiPart of the initial on-boarding team for a new client. Provided advanced technical support to over 135,000 customers in the United States utilizing cloud based accounting software.
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Senior Subject Matter ExpertAdvantage Communications Inc. Jan 2014 - Jan 2018Prince Edward Island, CanadaSenior Subject Matter Expert - worked as at home support to agents working on a contract for a National Telecommunications Company. Handled agent inquiries a wll as escalations in general and advanced technologies queue
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Subject Matter ExpertAdvantage Communications Inc. May 2011 - Jan 2014Summerside, Pei
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Technical Support AnalystAdvantage Communications Inc. Sep 2010 - May 2011Summerside
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Team LeaderResolve Corporation Aug 2005 - Nov 2009Summerside, Pei -
Technical Support SupervisorOnline Support Inc. Sep 2001 - Aug 2005Kentville, N S & Charlottetown, PeiManaged employees and acted as Tier 2 Support for A Regional Internet Company
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Returning Officer - Kings NorthElections Nova Scotia Nov 2003 - Apr 2005Kentville, NsResponsible for overseeing Provincial Elections and Plebiscites under the NS Liqour Control Act within the Provincial Constituency of Kings North -
Business OwnerVirtual Halifax Internet Marketing Jun 1995 - May 2001Halifax, Canada Area
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Membership CoordinatorPc Party Of Nova Scotia Oct 1994 - Feb 1999Halifax, Nova Scotia, Canada
Brian Nash Skills
Brian Nash Education Details
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Dalhousie University (Henson College)Entrepreneurial And Small Business Operations -
Business Information Technology -
History
Frequently Asked Questions about Brian Nash
What company does Brian Nash work for?
Brian Nash works for How We Got Here Genealogy
What is Brian Nash's role at the current company?
Brian Nash's current role is Chief Genealogist.
What schools did Brian Nash attend?
Brian Nash attended Dalhousie University (Henson College), Nova Scotia Community College, University Of King's College.
What skills is Brian Nash known for?
Brian Nash has skills like Technical Support, Help Desk Support, Troubleshooting, Active Directory, Customer Support, Windows Xp, Windows Server, Windows 7, Call Centers, Servers, Computer Hardware, Software Documentation.
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Brian Nash
Energy Systems Developer And Trainer Specializing In Off-Grid / Grid Tied Battery Based SolutionsHaliburton, On2signsofchange.com, haliburtonsolarandwind.com
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