• Gathering and preparing clientele database for planning and identifying clients’ needs.• Preparing and visiting work plan for clients for optimum utilization of time and resources.• Visiting, service and build relations with clients (TA, CLP, Government etc) to maintain loyalty and optimize revenue. • Responding to & handling customer complaints promptly through co-ordinating and following-up all customer related issues to ensure maximum customer satisfaction.• Achieving set sales targets in line with budget for profitability of the company.• Preparing, close sales contracts and deals to key accounts to generate maximum revenue.• Promoting datateam products and services to create awareness and generate sales and revenue.• Gathering market intelligence to identify threats and opportunities so as to maintain a competitive edge and generate sales. • Managing & building customer relationships for both existing customers and prospective clients for effective customer retention management• Preparing sales report for management information and performance evaluation and monitoring.• Achieving sales targets & services through penetration of new markets & servicing of existing customers.• Maintaining up-to-date customer information and develop an effective customer database for business use.• Capturing and analyzing trade market data in the areas of product range, sales trends, competition activities & trading terms.• Identifying customer service improvement activities that are fully integrated in the company’s core businesses to add value to the customer.

• Lead cleaning crews that worked at large corporate sites.• Traveled between sites to ensure crews were complying with company standards.• Implemented cleaning supply inventory controls.• Communicated with clients and corporate staff to ensure clients were happy.• Interviewed and hired cleaning crew members• Supervised cleaning crew team.• Conducted interviews and hiring of staff.• Communicated with corporate clients and crew.• Tracked inventory and submitted orders.• Maintained company equipment.• Checked on cleaning staff at various sites to ensure compliance with company standards.• Lead all cleaning crews and ensured policies and procedures were followed at all times.