Brian Nero Email & Phone Number

Charlotte, North Carolina, United States

Multi-Unit Leader in the Charlotte Market

Charlotte, North Carolina, United States

*Leads 10 Executive Leaders and Team Leaders in addition to 200+ team members. *Oversees staffing needs, onboarding experience, succession planning and talent development. *Strategic planning and execution for optimal operational performance for both digital and in store processes. *Promoted 5 Team Members to Team Leaders and 4 Team Leaders to Executive Team Leaders.

Charlotte, North Carolina, United States

*Effectively led 6 Team Leaders and 125+ team members to ensure customer satisfaction and daily operational goals were met. *Over six years saw a 110% growth in annual sales.*Implemented new processes to help leaders/team members become business owners over their individual business units inline with company focuses. *Promoted 4 Team Members to Team Leaders and 2 Team Leaders to Executive Team Lead.

Charlotte, North Carolina, United States

*Led 2 Two Team Leaders and 125+ Team Members to provide a specialized customer experience in order to maximize profitability. *Responsible for developing and training a team focused on creating industry leading visual merchandising standards to create impactful moments for our customers.*Effectively staffed and managed payroll for $30 million retail business.

Charlotte, North Carolina Area

*Assess, develop and manage the performance of a 100+ employees engaged in retail operation to drive brand, profitable sales and team development in a multi-million dollar location. *Plan, organizes and direct stores payroll allocations to reach maximum profitability and productivity as well as execute company goals and focuses.*Responsible for the stores' total Customer Experience and Customer Loyalty.*Achieved yearly payroll quota each year in position.*District trainer and resource.*Apart of Recruitment Team; selects and interview applicants for Executive Team Leader Positions.

Charlotte, North Carolina Area

*Shared responsibilities in managing a Target store with an excess of 60 million in sales by protecting stores inventory and expenses.*Used store analyses and trend reporting to resolve theft through external apprehensions as well as to initiate and mitigate internal investigations.*Improved stores shrink to 1.2% from 2% by successfully controlling stores logistical operations, improving employee shortage awareness and theft mitigation.*Served as District Resource Leader and District Trainer for Asset Protection.

Bachelor'S Degree, Psychology

Bachelor'S Degree, Criminal Justice/Police Science