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Brian Nourse is listed as Experienced Operations & Vendor Relationship Manager | Leading Global Teams for Improved Efficiency based in Greater Phoenix Area, United States, United States. AeroLeads shows a work email signal at usaa.com and a matched LinkedIn profile for Brian Nourse.
Brian Nourse previously worked as Manager, Bank Dispute Operations at Usaa and Senior Mortgage Processor at Usaa. Brian Nourse holds Bachelor'S Degree, Economics from Southern Oregon University.
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Accomplished Operations Manager with over a decade of extensive experience in the financial services sector, specializing in mortgage and bank dispute resolution. Adept in negotiations, leadership, risk management, business continuity, and third-party vendor oversight. Proven track record of effectively implementing and upholding risk control protocols in strict adherence to CFPB guidelines, including regulations such as Reg E and Z. Skilled in directing and optimizing large-scale teams of up to 300 members, consistently exceeding quality assurance targets. Proficient in cultivating and managing vendor relationships, while driving continuous process improvements to enhance operational efficiency and reduce costs. Holds a Bachelor's degree in Economics from Southern Oregon University.
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Phoenix, Arizona
Leadership & Communication: Lead a team of 285 dispute analysts, utilizing motivational, organizational, and interpersonal skills to drive daily results and maintain effective communication with employees, peers, and executive leadership.Workflow Management: Oversaw the contractual dispute processing and servicing workflow, ensuring productivity through.
Phoenix, Arizona Area
Team Management: Led a team of 12-17 VA/Conventional mortgage processors, consistently exceeding production and quality targets, maintaining a pipeline of 300 closings per month, and providing members with quality mortgages.Training & Development: Spearheaded TRID compliance training, project and agile process improvement, and leadership development.
Scottsdale, Arizona
Team Leadership: Directed a team of 12 in managing day-to-day office operations, encompassing human resources, sales metrics, customer service, and quality assurance for loan modifications and conventional mortgages.System Implementation: Oversaw the installation and testing of a new Loan Origination System (LOS), balanced the general ledger, and ensured.
Phoenix, Arizona Area
Managed a pipeline of up to 50 loans at various stages of processing, prioritizing tasks to meet closing deadlines and customer expectations. Conducted thorough income, credit, and asset analysis to assess borrower eligibility and determine loan viability.Acted as a subject matter expert, providing guidance and training to junior processors on complex loan.
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Brian Nourse is listed as Experienced Operations & Vendor Relationship Manager | Leading Global Teams for Improved Efficiency.
AeroLeads has found 1 work email signal at @usaa.com for Brian Nourse.
Brian Nourse is based in Greater Phoenix Area, United States, United States.
Brian Nourse has worked for Usaa, Mlc Services, Inc, and Countrywide Full Spectrum.
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Brian Nourse holds Bachelor'S Degree, Economics from Southern Oregon University.
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