Pipeline Scheduler for Gas & Distillates on the Colonial, Buckeye and Plantation pipelines for Metroplex Energy, a subsidiary of RaceTrac Petroleum.

• Interface between strategists, traders, marketers, pipeline operators, and supply origin personnel to optimize fuel pipeline supply operations.• Secure delivery of fuels, including gasoline, diesel, biodiesel, and ethanol, to 11 Pennsylvania and New York terminals via pipeline, truck, and rail to ensure efficient and timely customer receipt while maintaining and developing business relationships with terminal schedulers and competitor counterparties

• Supported U.S. wholesale and retail fuels pricing analysis and system implementation for the Fuels and Lubricants division, interfacing with the marketing department, customers, and supply and operations on bids to implement pricing tactics and changes.

• Worked in an advisory capacity on dozens of pricing bids and opportunities for key customers, including Truman Arnold Companies, Wawa, Pilot Company, Mansfield, Benchmark, and more.• Communicated directly with customers and their sales representatives regarding corrections, opportunities, and strategic changes that mutually benefited customers and the company.

• Coordinated third-party marine barge movements after their purchases from company refineries, scheduled and directed third-party deep-sea export and import lubricant movements to and from the United States, and continued handling rail and truck operations.• In an on-call, round-the-clock capacity, scheduled all customer rail purchases and deliveries and all railcar movements of base stocks and wax between company refineries and third-party locations.• Worked with operations to optimize railcar utilization, achieving significant savings on fleet cost, and forecasted and scheduled truck movements of base stocks, wax, and other specialties to ExxonMobil customers while coordinating emergency truck shipments when rail logistics were compromised.

• Forecasted, coordinated, and scheduled all internal base stock and wax barges between ExxonMobil refineries and third-party locations.• Forecasted, coordinated, and scheduled all third-party barges and marine sales to high-profile customers such as BP, Chevron, Pennzoil Quaker State Company, and others.• Worked directly with barge companies like Kirby Marine and multiple inspection companies to ensure quality, manage inventory, address invoicing concerns, and respond to demurrage claims.

• Coordinated and forecasted all synthetic lubricant imports for marine customers, processed all U.S. customs documents, and liaised directly with overseas refineries and schedulers.• Processed and supplied all aviation lubricant orders and shipments for U.S. customers, expedited emergency shipments, and resolved all invoicing disputes. • Coordinated all marine lubricant replenishment to the company’s network of distributors and consignees in the United States and Canada, including bulk and package products.

• As a lubes deployment specialist, coordinated and scheduled all marine lubricant replenishment for the company’s consignment network along the Great Lakes and St. Lawrence Seaway, including with Imperial Oil in Canada. • As an order fulfillment specialist, coordinated the post-merger transition of the Exxon marine lubricant business from Houston, TX, to Fairfax, VA, working with dual heritage systems, product lines, and supplier networks. • Scheduled all Exxon marine lubricant replenishment for the supplier network on the East and Gulf Coasts, successfully assisting both the heritage Exxon and Mobil suppliers through the transition.

• Resolved customer issues at U.S. Mobil gas stations by correcting accounts, offering good faith rewards to retain customers, and recommending resolution plans to station owners or distributors.• As a key member of the Speedpass rollout and transition team, directed product testing and addressed all customer inquiries or concerns about the device.• Directed Mobil 1 Oil rebate plans by working with retailers and customers to ensure timely receipt of awards and created, tested, and implemented the first email customer response program.