Lead FCAs strategic approach to Firm Incidents. Work on live Incidents supporting ARF engagement. Technical SME for IOREP (Incident, Outsourcing and Third Party Reporting) Policy. FCA Chair for Cyber Coordination GroupInternational Engagement with G7

Leading on oversight approach for Critical Third Parties Regime working in Technology, Resilience and Cyber dept in FCA. Working with international authorities on engagement including but not limited to DORA, G7 CEG.

Working in the Technology, Resilience and Cyber dept supporting Critical Third Parties (CTP) CP design/creation as well as completing assesments in Cyber, TPRM and Operational Resilience for significant Wholesale firms.

Responsible for managing and reviewing Governance and technical details across all Material outsourcing notifications relating to Cloud, Change and general outsourcing at UK Deposit Takers.Responsible for Business Continuity Management across UK Deposit Takers. Business Continuity Coordinator in the PRA for the UK Deposit Takers division. This entails managing the BCP plan including COVID19 response and testing elements throughout the year.

I sit within the Prudential Regulation Authority (PRA) and am based in the UK Deposit Takers Supervision area. We are responsible for the regulation and monitoring of UK banks, Building Societies and Credit Unions. I have 4 firms that I specifically monitor on a day-to-day basis and conduct annual visits with them as well.Key work has included:• Preparing, writing, and presenting, reports and presentations on a firm's soundness to senior leadership at the PRA.• Regularly reviewing my firms' data to ensure that they meet the capital and liquidity regulations as set by the PRA.• Carrying out reviews of any proposed new senior member of staff that a firm wants to employ e.g. CEO, CFO, CRO. This includes analysis of their CV and supporting material as well as an interview to address key concerns. • Acting as a day-to-day point of contact between the PRA and the firms under my supervision. This includes dealing with any queries and communicating clearly any new policies or data requirements that the Bank sets

Became direct resource support to Local Director by moving to branches that needed help with management and training issues. Direct line management of 12 Colleagues in a branch of total 25 people (including second line management responsibilities of a further 8). I was the Senior Manager in charge during cluster manager absence. Group trainer for digital training within group of approx. 200 colleagues. Group lead for Digital including training after deployment of new hardware (upgraded desktops and IPads). Handling of HR issues including but not limited to hiring interviews, grievances and termination of employees. Responsible for managing computerised rotas to make sure right people in at right time to service our customers but not to waste resource.

Moved into one of the largest Branch's in London after vastly improving previous Branch service levels. Lead UK Branch for partnership with GoOn UK to improve customer's lives by increasing digital skills and financial awareness through the internet. This involved running training and support for members of the public. Managed this process and trained other colleagues to be able to support customer's with digital skills and financial literacy.

Managing the Branch and staff whilst being responsible for all regulatory and internal standards. This included cash management and managing an Adviser under FCA regulations for sales and conduct. After improving the Service results by over 100% have been promoted into the largest branch in the group and one of the largest in London Region.

Manage a Portfolio of Customers to help them with all financial needs.