Brian Blanchard

Brian Blanchard Email and Phone Number

Chief Operating Officer @ UPMA Group
Austin, TX, US
Brian Blanchard's Location
Austin, Texas Metropolitan Area, United States
Brian Blanchard's Contact Details
About Brian Blanchard

I am a seasoned leader and a strategic thinker who can drive growth and innovation in any organization. I leverage my skills in new business development, executive team management, and team building to create a culture of excellence, customer satisfaction, and employee engagement. Connect with me @ brianb343@gmail.com to explore new business development.As the VP of Operations at Okie Express Auto Wash, I oversee the operations, finances, and marketing, growing from 12 retail locations in OKC, to 28 locations across the state of Oklahoma, with plans to expand to more markets. Prior to that, I was a Regional Vice President at TBC Corporation, where I managed 114 retail stores in four states, achieving record sales, profitability, and customer retention. I also use my MBA and MS degrees in finance and accounting to optimize the financial performance, budgeting, and reporting of the company. I am proud of my military experience as First Sergeant in the United States Army Reserves, where I have served for over 23 years leading & mentoring hundreds of soldiers & supporting various missions.Quickly yet thoughtfully pull together the big picture & create targeted solutions that drive KPIs that deliver results. With an unparalleled track record in employee development, store footprint expansion, and KPI management, my retail philosophy is rooted in the belief that relationships are greater than transactions, communication is of the utmost importance and success is found in new ideas.OVERSEE STRATEGIC RETAIL OPERATIONS GROWTH & EXPANSION-Achieve profitable EBITDA growth & P&L results, even through the Covid pandemic -Partner with finance to analyze financial & strategic levers, develop annual plans, budgets & forecasts-Cultivate elite customer experience-Lead business expansion & strategic operations rollouts-Business planning-Vendor relationships & management-Deliver optimal sales revenuePERFORMANCE & PROCESS IMPROVEMENT-Develop & streamline operating processes -Develop & implement team staffing strategies-Initiated full marketing overhaul to support sales process-Project management-Adapt to fast-paced changing business environmentsSTRATEGIC LEADERSHIP -Reinforce culture of trust, collaboration, & open communication with strong information flow-Strong negotiation skills -Performance leadership-Set clear expectations for team accountability-Reduce employee turnover -Create training & leadership development programs to improve sales & business acumen-Credible & engaging presentation style & working relationships

Brian Blanchard's Current Company Details
UPMA Group

Upma Group

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Chief Operating Officer
Austin, TX, US
Website:
okieautowash.com
Employees:
21
Brian Blanchard Work Experience Details
  • Upma Group
    Chief Operating Officer
    Upma Group
    Austin, Tx, Us
  • Okie Express Auto Wash
    Vp Of Operations & General Manager
    Okie Express Auto Wash Mar 2022 - Present
    -Fast-Paced Scaling: Led the rapid expansion of our Private Equity backed business operations through De Novo initiatives, resulting in five new locations within 18 months.-Strategic M&A: Successfully identified, negotiated, and integrated key acquisitions that contributed to our market leadership and profitability, adding 11 new locations across the state.-Team Leadership: Built and mentored a high-performing team, fostering a culture of collaboration, accountability, and innovation.-Financial Stewardship: Ensured the financial health and sustainability of the organization while consistently achieving profitability targets, growing revenue from $9M to nearly $30M in 24 months, improving the business valuation from $66M to $220M.
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  • United States Army Reserves
    First Sergeant
    United States Army Reserves Mar 2000 - Present
    Recently selected to attend Sergeants Major Academy, the top enlisted rank that only about .1% of Army Soldiers achieve. Currently Senior Enlisted Non-Commissioned Officer for a heavy transportation Company of 293 Soldiers leading all matters related to mission training, physical readiness, weapons qualification, and military bearing. -Execution and logistics of 96 HET truck and trailer systems, the Army’s specially designed platform to transport the 72-ton Abrams M1 main battle tank, requiring unique and specialized training to operate. -Manage route selection and planning, protection and recovery asset integration, and compliance with all DOT requirements through multi-state missions and overseas deployments. -During an overseas deployment, managed the logistics coordination section for a General Officer level command, completing the drawdown of US forces and equipment from Iraq, routinely having to directly brief multi-star General Officers and other high-level US and foreign officials.
  • Tbc Corporation
    Vice President, Texas/Midwest Region
    Tbc Corporation Mar 2020 - Apr 2022
    Texas, United States
    Full responsibility for the $194M P&L of the multi-state region within the retail automotive repair industry, providing strategic leadership and driving employee development from director positions down to entry level technicians. Managed 10 districts across four states, encompassing 114 stores and nearly 1,200 employees, in addition to a regional support team with directors of operations, HR, loss prevention and fleet management. -Redesigned the company’s District Manager training program, including a defined selection process and criteria. -Led the revision of pay programs for the store manager bonus plan, as well as selling associates commission plan. -Two RVP promotions occurred during my tenure, and both came from my region. -Promoted the only two female District Managers in the company. -Achieved positive EBITDA growth throughout the Covid pandemic through process execution improvements, margin growth, and efficient labor management. -Reduced employee turnover from 71% to 48% and improved customer retention from 63% to 79% with a high level of employee engagement through career path development and incentive plan management. -Successfully opened three new locations, all during the financial and safety challenges of Covid. -Grew fleet account business from 9% to 13%, to become the top region, through effective strategic account management and relationship building with regional companies and national fleet managers. -Changed a poor and segmented culture within the region into a positive, single-team culture of winning through excellent process execution and behavioral changes in leadership at district and store level.
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  • Tbc Corporation
    District Manager
    Tbc Corporation Jan 2015 - Mar 2020
    Austin, Texas
    Lead $21M market P&L focusing on key metrics & driving behaviors that lead to results. Analyzed business to create scorecards to communicate with stores and create competition, while focusing managers on business areas of greatest impact. -Managed 10 stores with nearly 120 employees, focused on finding, building and retaining top talent. -Improved the net income of the district from ($740k) in 2014 to positive net income in the first year, with 4 continued years of growth in revenue and net income of over $1M. -Achieved the highest operating income efficiency in the company for the last two years at 22.6% by developing my store managers into effective business leaders, driving sales growth, payroll efficiency and expense reduction. -Cultivated the district’s internal level of talent from a point of almost 100% external hire of managers to 100% internal promotion of all managers within three years. Reduced annual turnover from over 140% to 31%. -Enhanced the customer experience by continual process execution improvement, using direct customer feedback to eliminate pain points to position ourselves as the industry leaders within the Austin market.
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  • Tbc Corporation
    Store Manager
    Tbc Corporation Mar 2005 - Jan 2015
    Managed full P&L for multiple store locations from $1.8M to over $3.4M in annual revenue. -Increased year over year revenues in each location with an improvement in gross profit percentage, customer service score, and employee retention in each store. -Improved net income by over 380% in the first year through developing a strong team and culture, where we grew sales and margins, while improving individual productivity and controlling expenses. -Reorganized two negative profit stores into positive profit producing locations. -Trained and developed 8 service managers that were promoted to store managers.
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Brian Blanchard Skills

Leadership Team Building Customer Service Sales Operations Sales Management Inventory Management Budgets Strategic Planning Cross Functional Team Leadership Sales Management Customer Satisfaction Profit Operations Management Training Customer Retention Team Leadership Inventory Control Retail Forecasting P&l Microsoft Excel New Business Development Automotive Aftermarket Multi Unit Business Development Employee Training Sales Process Team Motivation Hiring Customer Experience Business Process Improvement Sales And Marketing Account Management Business Operations Business Administration Recruiting

Brian Blanchard Education Details

Frequently Asked Questions about Brian Blanchard

What company does Brian Blanchard work for?

Brian Blanchard works for Upma Group

What is Brian Blanchard's role at the current company?

Brian Blanchard's current role is Chief Operating Officer.

What is Brian Blanchard's email address?

Brian Blanchard's email address is bb****@****orp.com

What schools did Brian Blanchard attend?

Brian Blanchard attended The University Of Texas At Dallas, The University Of Texas At Dallas, Texas State University.

What skills is Brian Blanchard known for?

Brian Blanchard has skills like Leadership, Team Building, Customer Service, Sales Operations, Sales, Management, Inventory Management, Budgets, Strategic Planning, Cross Functional Team Leadership, Sales Management, Customer Satisfaction.

Who are Brian Blanchard's colleagues?

Brian Blanchard's colleagues are Anthony Wilson, Jaylyn Smith, Leo Perkins, Clayton Rentz, Joe Molloy, Alien Queen, Charles Carman.

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