Brian P. Flaherty Email & Phone Number

Provide technical sales support as the Subject Matter Expert in the Information Governance & Digital Solutions product line. Support sales in identifying and developing custom solutions, defining project requirements, pricing, supporting documentation and product demonstrations including Hyland OnBase throughout North America and Canada. Work closely with customers, operations and technical implementations throughout the implementation to ensure compliance to the Service Level Agreements. Support all North America & Canada Sales Representatives, Solution Development Executives and Imaging Center Operations Managers with Sales Support, documentation, pricing and implementation transitions. Responsible to review and approve, required paperwork to complete deals this to include, Contract Work, Statements of Work and Pricing Analysis Model`s.Specialties:Solution DevelopmentStrategic Planning Budgeting and ForecastingProcess Improvement Quantitative/qualitative reporting Team Building & CoachingOperational and financial tracking / metrics trending Recruitment,Training, DevelopmentCustomer Product Demonstrations.

Assist with driving growth of the Document Management Solutions (DMS) product line in a geographic territory. Function as the Iron Mountain DMS Subject Matter Expert (SME) for Document Conversion Services and grow into supporting other DMS solutions.Transition and communicate work schedule and Service Level Agreement information to the operations teams to ensure customer requirements are being meet.Evaluate customer workflow and challenges and recommend a DMS solution that meets their needs.

Senior Operations Manager supporting Vice President and General Manager in an 86 millon dollar district, includes Records Management and Health Information Services.Experience across Records Management business line functions including Data Entry, Transportation, Special Projects, Facility Management, Document Management Solution, Open Shelf and Hard Copy Storage.

Center City Philadelphia And King Of Prussia, Pa

Manage the daily operations that consist of three facilities that were all hard copy record management centers. Interface and coordinate with customer service, sales and account management.

Education record

Various Business Management Courses

Education record