Responsible for ensuring consistent global regulatory standards and best practice for the AML, BSA, Interdictions, Sanctions, and transaction monitoring teams. Responsible for fostering a sense of compliance across teams. Responsible for regional compliance teams understanding of risk and adherence to company policy and procedures. Responsible for the oversight of the design, implementation and documentation of policies and procedures. Consistently work with teams to improve the compliance program across teams. Perform risk-based analysis and reporting. Develop reporting on critical metrics for Executives.

Responsible for updates to and the execution of policies and procedures for the global agents (Front Line Associates). Provide the regional questionnaires used by the Global Field Organization and the Regional Compliance Officers for their reviews of the FLA’s. Was the ‘face’ of the Global Agent Oversight department in the monthly meetings with the Global Field Organization, Regional Compliance Officers and the Global Quality Assurance and Global Due Diligence teams. Responsible for the development of a Partner Oversight program. Created policy and procedures to be used globally by WU. Work with various stakeholders to unify the terminology and process when Third Party/Partners are brought on.Research potential reputational risk issues when requested by executives or other compliance teams. Look into all resources for information. Work with VP’s and Legal team when results are completed. If necessary, create a memo with recommendations to resolve the risk.

Responsible for the successful completion of the annual Global Compliance Internal Testing assurance, advisory and ad hoc reviews. The reviews are completed in accordance with internal policies, procedures and country specific regulations to evaluate the effectiveness of the controls. Work with business units to improve controls to maintain a strong compliance framework. Review testing results, memos and documentation prior to distributing the final memos. Provide analysis for testing observations and action plans to executives in various oversight committees. Provide consumer protection testing results in the quarterly meeting with the Consumer Financial Protection Bureau. Present the testing process to prospective banks looking at WU services. Monitor and track testing performance for a team of 17. Perform quarterly employee evaluations and ongoing training for team members in various time zones.

Manpower Group/ExperisWestern Union - Leading a team of 16 Senior Analysts and Analysts working on the 7-Eleven stores in the Southwest Border to make sure they are compliant with Western Unions policies and procedures. Manage the daily work flow of the Analyst and assist them to resolve problems. Assist Analyst to resolve RDC reports when data is limited. Work with Executive to resolve escalated issues. Perform quality checks on files for data integrity and reporting completeness. Use downloads from Access into Excel for daily reporting using pivot tables. Update information into SharePoint.CH2M-Hill – Worked with Executive to reconcile expense entries to expense reports for one of their new acquisitions. Verified expenses were booked to the correct accounts. Created Excel spread sheet with incorrect entries. Reported information to Executive using pivot tables. Worked with company auditors regarding wrong entries. Entered correct and resolved information into SharePoint.First Data – Worked on a team that studied the traffic patterns of transactions traveling from retail location to the bank and back to the retail location via First Data’s system. Tested samples of transactions to verify they were routed per the contract and preferred routes. Reviewed contracts for billing information and verified billing were correct via standard contracts. Entered data in an Excel spread sheets and used pivot tables for reporting. Entered all required data into SharePoint. Traveled 25% of the time. Extracted prior year compliance audits, validated the data based on given parameters and created tables of data to be loaded into an Access database. Report progress to Senior Management using pivot tables showing data input and progress of the project.