Brian P. Mullen Email and Phone Number

Strategic Enterprise Risk Management Leader focused on driving data driven, actionable insights within the Issue Management, Escalations, Customer Complaints and Customer Redress programs.* Provided leadership, and technical/strategic direction to the Strategic Enterprise Risk Management (SERM) organization aligned with broader strategic plan and the achievement of corporate goals.* Established and Chaired the Issue Management and Escalations data and analytics Governance Council.* Issue Management Data Owner; developed and implemented a sustainable data governance programconsisting of end-to-end data lineage, meta data inventory, and optimization of operational controls.* Coordinated Issue Management, Escalations, and Customer Redress Board and Committee reporting.* Championed use cases to drive efficiencies through technology solutions including Robotic ProcessAutomation and Natural Language Processing.

Global Audit Data Analytics Leader and Senior Leadership Team (SLT) member, broadening the use of analytics and automation across Internal Audit. Led the effective coordination with regional partners to drive consistency in analytics and automation execution across the Americas, EMEA and Asia.* Established the vision and executed Internal Audit’s Analytics and Automation multi-phase strategy inclusive of methodology, policy, procedures, staffing/coaching and supporting infrastructure.* Directed integrated audit activities providing independent testing of design and operating effectiveness. Fiscal year's 2020 audit plan included 20,000 planned hours (400% increase YOY) primarily supporting Global Financial Crimes, Regional Bank, Technology & Operations and Wealth Management with point in time audit engagements and issue (internal and regulatory) follow-up & validation.* Led the development and execution of automated control testing, continuous monitoring tools and automation of operational activities resulting in process efficiencies and reduction of operational risks. * Introduced a 12-month Analytics Champion Rotational Program in 2019 increasing the analytics bench strength within the organization.* Partnered with the Enterprise Data Analytics Team and Robotic Process Automation Center of Excellence to drive alignment with the organization’s strategy and best practices.

Internal Audit Technology Solutions Global Representative and Senior Leadership Team member; Accountable for the strategic oversight and execution of internal audit’s operational reporting and technology stack, inclusive of a Global GRC platform, Resource Planning Tool and Internal Audit’s Data Mart for the Americas and EMEA.* Redesigned and automated Internal Audit’s operational metrics and reporting, which drove process efficiencies and reduced operational risks.* Developed and led an incubator team to define use-cases, build prototypes and test innovative analytics and technology solutions. Areas of focus include natural language processing (NLP), visualizations and robotics (RPA).* Championed the implementation of Tableau Server within MUFG for internal audit; transitioned to an enterprise solution allowing dynamic analysis and innovative visualizations for the Americas.* Spearheaded the evaluation and assessment of market leading GRC Applications for consideration for MUFG’s next gen implementation.

9/2014 - 7/2015: SVP, Senior Manager - Business Strategy, Practices and Innovation6/2011 - 8/2014: VP, Manager - Audit Data Analytics / Continuous Auditing5/2010 - 6/2011: VP, Senior Supervisor - Audit Data Analytics / Continuous Auditing

Change (Program) Manager responsible for 120+ projects with technology impact during the Bank of America / Merrill Lynch Integration.

Merrill Lynch Global Wealth and Investment Management (GWIM) Business Intelligence.