Brian Pack Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Provide ownership and oversight management on active loans within the company portfolio. Work closely with borrowing partners to stay current on development activity at the project level for each loan under management. Facilitate update calls with borrower team, ensure reporting requirements of borrowers are met, and review monthly project funding requests.

Charlotte, North Carolina, United States

Charlotte, North Carolina

Responsible for managing ELD (Electronic Logging Device) system with 90+ drivers while adhering to DOT Hours of Service regulations. Remotely train and troubleshoot hardware and software issues for 24 users in 13 agency terminals across the Southeast though use of remote support software.

Charlotte, North Carolina

Assist international customers import retail consumer goods into the U.S. for distribution through Amazon’s FBA (Fulfillment by Amazon) program. Use various web-based tools to track and trace container position throughout shipping lifecycle. Coordinate with ports, rail ramps, customs brokers, and partner carriers to ensure timely and cost-effective.

Charlotte, North Carolina

Worked in the Charlotte, NC terminal planning the daily workload for 10+ intermodal drivers. Coordinated with customers, rail ramps, shipper/consignees, and other various vendors to ensure safe and successful handling of customer freight from origin pick up to final delivery point. Daily responsibilities included: communicating shipment status updates with.

Dublin, OH

Supported the Intermodal Spot Sales team by sourcing intermodal drayage carriers to assist with the handling of customer freight. Verified potential carriers met all onboarding eligibility requirements using company's proprietary software and web-based tools. Acted as liaison between sales group and partner carriers to secure trucks for customers' existing.

Dublin, OH

Responsible for providing OTR pricing for XPO's Highway Brokerage customers. Evaluate market prices and competitive information to develop pricing that balances margin targets with desired volume growth. Accountable for preparing and executing requests for pricing (Bids, RFPs, and RFQs).

Dublin, Ohio

Responsible for providing OTR pricing for Pacer's Highway Brokerage customers. Evaluate market prices and competitive information to develop pricing that balances margin targets with desired volume growth. Accountable for preparing and executing requests for pricing (Bids, RFPs, and RFQs).

Dublin, Ohio

- Manage shipper and carrier relationships- Load planning and coordination- Negotiate carrier rates- Understanding and managing to customer requirements

Dublin, Ohio

- Responsible for attracting and setting-up new customers, growing existing customer relationships, and providing customer service. - Responsible for understanding the transportation marketplace to competitively quote and secure shipments. - Responsible for pricing available shipments in accordance with pricing guidelines to achieve targeted profits per.

Dublin, Ohio

Provide exceptional customer service and technical support for internal and external voice and data product customers, provide detailed information on how to set up data and voice services, and use various administrative department tools and online resources for customer resolution.

Dublin, Ohio

Resolve general customer service issues with an increased emphasis on technical troubleshooting issues, troubleshoot software and hardware issues and identify resolutions, and keep knowledge of products, services, and company practices current through assigned trainings

Dublin, Ohio

Answer inbound calls from internal and external customers regarding issues with billing, software and hardware issues, and account changes, determine resolution to customer issues and enact resolution efficiently, and meet and exceed performance metrics.