• Executive level operations leader who understands ways of working and technology solutions, leads change, and delivers on process improvements and customer-centric outcomes • Able to learn, listen, and influence to help drive change and solve problems• An excellent communicator with strong leadership and a focus on building respected relationships within the team, across the matrix, and with customers• Highly accomplished and expansive background inclusive of customer success, account management, process development, change management, creating and implementing operational efficiencies, supply chain and logistics, demand and supply planning, project management, commercial real estate, and facilities management• Passionate, creative and innovative; knows when and how to appropriately and tactfully challenge the status quo