Brian Palacios Email & Phone Number

Baltimore, Md, Us

Hyattsville, Maryland, Us

- Work in a team environment of dispatchers coordinating the timely delivery of product from Giant's Distribution Center to our chain of 168 grocery stores in Maryland, Washington DC, Virginia and Delaware. - Establish and plan daily schedules to efficiently use our fleet and company drivers and other resources to make these store deliveries timely. - Responsible for making decisions to achieve efficiency and productivity goals while balancing our warehouse partnerships, store requests, delivery windows and parameters as well as our labor contracts and work rules. - Monitor driver productivity and are responsible for coaching and developing driver performance and safety standards.

Jessup, Maryland, Us

- Create RFQs to facilitate the movement of shipments valued at 250k+ using 3PL parties- Solely responsible for coordinating all 3PL shipments for 5 branches in excess of 10+ per week- Internally coordinate 70+ shipments per week for corporate branch with high-value product in excess of 300k+ - Reduced our rental cost by 200k+ per year in trailer and tractor rentals - Use SAP on a daily basis to plan and organize 70+ customer shipments being shipped across the East Coast- Develop methods to better track and maintain 40+ company assets- Analyze and track company spending on 3PL vendors in amounts of 60k+ per month- Track asset mileage, driver hours, and vehicle inspections using various ERP systems- Spearhead all truck maintenance and repairs for a fleet of 40+ assets valued at $4.4 million- Supervise and manage 15 drivers to uphold OSHA, FMCSA, DOT and FHWA regulations- Ensure all shipments and vehicles comply with interstate traffic laws and regulations- Develop and manage logistics KPIs using Lean Six Sigma- Handle customer service for any shipping issues, lost items, and damages- Determine needs for expansion of routes and schedules across the continental US- Develop relationships with vendors and partners to improve cost reduction and efficiency

- Monitor and communicate carrier responsiveness, punctuality, and quality to our brokers and management for over 100+ shipments a month- Evaluate customer necessities including customer relationship management, customer business quality, and profitability at scale for 87+ customers- Represent Cowan Logistics during damage claims, delinquent accounts, delayed shipments, and freight route risk assessment for product valued at 500k+- Schedule and supervise 100+ shipments per month throughout the entire shipment process while developing new business- Calculate cost of shipments anywhere in the continental US, Canada, and Mexico using DAT Rateview and DAT Loads Search

Halethorpe, Md, Us

- Lead a team of 8 interns to manage, operate and support incoming leads- Orchestrated daily operations to effectively contact 10,000+ leads per month- Improved data entry, outreach procedures, and intern team functions by using Access, Excel, Word, and Monday.com- Communicate interdepartmentally with upper management, sales, and operations to effectively record customer data- Analyze our leads responsiveness rate using our ERP system to procure better sales emails

Supply Chain Management, Logistics, Materials, And Supply Chain Management

Associate'S Degree, Business Administration And Management, General