I’ve spent the last 20+ years—serving as a leader, mentor, and strategic advisor in the United States Marine Corps. My journey began when I took an oath to serve my country, and it quickly evolved into a commitment to excellence, a relentless pursuit of operational efficiency, and a passion for building high-performing teams.In the Marine Corps, leadership is about setting a vision, inspiring others to follow, and empowering them to reach their full potential. I’ve had the privilege of leading diverse teams, often under challenging circumstances, to achieve extraordinary results. I’ve streamlined departmental operations, devised strategic plans, and implemented Standard Operating Procedures (SOPs) that have driven significant improvements in performance and efficiency.One of the most rewarding aspects of my career has been the opportunity to build and develop a talented workforce. I’ve led recruitment programs that filled positions and elevated the quality of personnel and led talent acquisition efforts and implemented a personnel management system, I achieved a 25% reduction in recruitment time and a 15% increase in retention. This focus on people has always been central to my leadership philosophy.One of the most challenging projects I led was the successful relocation of a branch from Ft. Sheridan to Joliet, IL. This wasn’t just about moving people and equipment; it was about ensuring continuity of operations during a critical period. Over seven months, I coordinated the movement of $10M worth of equipment and 10 personnel.Throughout my career, I’ve always been drawn to the big picture—the strategic side of operations. Whether it’s managing a budget of $120K or overseeing the deployment of $3M in assets, I’ve consistently found ways to optimize resources and deliver results. For example, by selecting junior personnel and doubling workforce efficiency, I drove a 40% cost savings while maintaining high operational standards.I am a man of faith, a dedicated husband, and a proud father who is passionate about staying active and connected with nature. My hobbies include working out, hiking, fishing, and kayaking. I treasure time with family and friends, enjoy reading, and love traveling. I’m always exploring new interests, always eager to challenge myself in new ways.As I transition from military service, I’m eager to bring my experience to new challenges in the civilian sector. Whether in project management, HR leadership, or operations oversight, I’m ready to take on the next chapter of my career with the same dedication and passion.
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Claims RepresentativeTravelersChicago, Il, Us -
Fellowship In Property ClaimsTravelers Aug 2024 - PresentDowners Grove, Illinois, United States -
Operations Manager (Hr, Project, And Program Management)United States Marine Corps Jun 2020 - PresentJoliet, Illinois, United StatesOversee operational aspects of seven departments while delivering advisory on human capital management, strategic planning, and project execution. Build a skilled and highly productive workforce by overseeing the execution of professional development programs. Manage administrative and supply chain functions for 35 personnel in support of critical operations.· Headed a 250-member team to drive training and mentorship programs, achieving a 20% improvement in departmental readiness, a 15% increase in operational efficiency, and a 10% reduction in disciplinary incidents among junior personnel.· Boosted organizational efficiency scores by 30%, advanced individual skills development by 20%, and minimized training-related errors by 15% through the execution of training programs and the integration of SMART performance metrics.· Devised strategic plans with cross-functional teams to drive operational success and achieve a 25% reduction in issues and setbacks. · Accomplished a 15% increase in operational effectiveness and a 10% alleviation in response time to critical situations by implementing innovative solutions, including a tracking system for ‘Toys for Tots’ and a quarterly internal audit system.· Directed the successful execution of over 1600 ceremonial operations, ensuring completion on time and within budget.· Played a key role in the deployment of 150 personnel and $3M in assets, ensuring operational readiness and efficiency.· Drove professional development, increased promotion rates by 30%, and boosted morale by guiding staff and reserve personnel. · Planned and organized a Corporal Leadership and Ethics Seminar in June 2023, overseeing the event with 35 attendees. -
Operations ManagerUnited States Marine Corps Jan 2017 - Jun 2020Camp Pendleton South, California, United StatesDirected the operations center to maximize performance and coordination across key operational areas as the Light Armored Reconnaissance Unit Leader. Delivered strategic support to executive leadership in creating and executing training plans and schedules. Oversaw the management and tracking of company assets by updating equipment inventory records, consolidating documentation, and overseeing the deployment / utilization of assets valued at $35M.· Improved supply chain efficiency by 15% and achieved a 20% reduction in downtime during critical operations by overseeing the planning and efficient delivery of logistical support. Drove a 10% boost in inventory accuracy and a 25% reduction in supply issues by executing an inventory tracking system.· Led a 30-member team to spearhead strategic operations and executed robust communication strategies, cutting response time to emergent situations by 30%, enhancing coordination efficiency by 15%, and reducing operational errors by 20%.· Attained a 10% reduction in operational setbacks and a 25% improvement in safety compliance through risk management strategies. Achieved a 20% reduction in deployment time and a 15% improvement in operational success rates by coordinating the deployment and redeployment of personnel and equipment.· Met operational and logistical support requirements for 150 personnel and 23 vehicles during company-level exercises.· Strategized and delivered comprehensive training programs, successfully enhancing the skill set of 126 personnel.· Maintained safety and ensured training of 200 personnel using critical systems while serving as a Safety Officer.· Managed the return of $17.5M in assets during a major relocation project, ensuring smooth and efficient logistic operations. -
Hr Manager (Recruiting & Talent Acquisition)United States Marine Corps Dec 2013 - Jan 2017Gaylord, Michigan, United StatesSpearheaded recruiter development, contracting, and community outreach initiatives for 72 high schools and community colleges across 21K square miles in Northern Michigan. Managed a team of 10 to steer overall operations across a recruiting office. · Led a recruitment team of four members to achieve the following milestones: 2.33 Accessions Per Recruiter (APR) 5.56% overall attrition with 0% female attrition 100% Tier I hiring and 65.79% for Tier I-IIIA positions 7.89% overall attrition in the Delayed Entry Program (DEP), with 2.63% female attrition· Orchestrated a 20% increase in monthly recruitment through targeted outreach strategies, securing the highest recruitment numbers in the district for three consecutive quarters. Improved recruiter productivity by 15% and reduced time-to-fill for open positions by 10% through performance metrics. · Met annual recruitment goals and drove a 25% increase in high-quality candidates by leading talent acquisition programs. · Enhanced interview success rates by 20% and accomplished a 15% decrease in candidate dropout rates during the application process by delivering training programs.· Expanded candidate pool by 30% in collaboration with local educational institutions, community organizations, and influencers. Attained a 15% increase in online applications and a 25% elevation in recruitment leads through social media platforms.· Shortened processing time for onboarding documentation by 20% through the design and implementation of efficient procedures.· Achieved a 15% reduction in personnel record errors and a 10% improvement in the accuracy of onboarding documentation by ensuring compliance with organizational standards. -
Lav Vehicle CommanderUnited States Marine Corps Mar 2009 - Dec 2013Twentynine Palms, California, United States -
M1A1 Abrams Tank GunnerUnited States Marine Corps Nov 2006 - Mar 2009Camp Pendleton South, California, United States -
Aav Crew CheifUnited States Marine Corps Sep 2002 - Oct 2006Camp Pendleton South, California, United States
Brian Parfitt Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Brian Parfitt
What company does Brian Parfitt work for?
Brian Parfitt works for Travelers
What is Brian Parfitt's role at the current company?
Brian Parfitt's current role is Claims Representative.
What schools did Brian Parfitt attend?
Brian Parfitt attended American Military University.
Who are Brian Parfitt's colleagues?
Brian Parfitt's colleagues are Susan Mckinney, Shelby Roza, Dave Simpson, Wil Pinkley, Andi Schelb, Breanna Webb, Carl Dreyer.
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Brian Parfitt, CPA
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