Brian Patrick

Brian Patrick Email and Phone Number

Outside Calibration Engineer @ Atlantic Drilling Supply Inc
High Springs, FL, US
Brian Patrick's Location
High Springs, Florida, United States, United States
Brian Patrick's Contact Details

Brian Patrick personal email

Brian Patrick phone numbers

About Brian Patrick

Leadership veteran in wide range of various medical field service teams. Individual contributor roles in field service, technical customer phone support, field product specialist, and in-house technical support. Leadership roles in technical call center, in-house technical support and field product management. Experience with various Danaher Business System tools and the DBS Problem Solving Process. Certified and experienced with Business Intelligence tools and portraying data into meaningful formats with Excel and PowerPoint.

Brian Patrick's Current Company Details
Atlantic Drilling Supply Inc

Atlantic Drilling Supply Inc

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Outside Calibration Engineer
High Springs, FL, US
Brian Patrick Work Experience Details
  • Atlantic Drilling Supply Inc
    Outside Calibration Engineer
    Atlantic Drilling Supply Inc
    High Springs, Fl, Us
    View
  • Boule Diagnostics Ab
    Technical Support Supervisor
    Boule Diagnostics Ab Jan 2021 - Sep 2024
    Performed repairs and preventive maintenance as needed in the field.Developed interpersonal training and coaching agendas for call center agents and field service engineers. Created calibration tracking system to ensure service always utilized calibrated test equipment for field repairs.Created and implemented analytics and KPIs for the technical call center and field service teams. Deployed active survey program to capture VOC for installations, repairs, and telephone interactions. Created and implemented call center and field service trending analysis using cause codes to determine drivers for customers to call for support and what reliability issues in the field are priority.
    View
  • Boule Diagnostics Ab
    Senior Technical Support
    Boule Diagnostics Ab Oct 2018 - Jan 2021
    Plantation, Fl
    Senior Technical Support
    View
  • Beckman Coulter
    Former Technical Call Center Manager At Beckman Coulter
    Beckman Coulter Sep 2012 - Jul 2017
    Miami/Fort Lauderdale Area
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  • Beckman Coulter
    Former Technical Call Center Manager
    Beckman Coulter Aug 2012 - Jul 2017
    Miami/Fort Lauderdale Area
    Responsible for all operations in the Call Center supporting hematology and urinalysis.
    View
  • Beckman Coulter
    Product Manager Hemostasis
    Beckman Coulter Jan 2003 - Oct 2008
    Product failure analysis, root cause analysis, advanced field support, account escalation support, publish technical documentation to the field, team management, department budgeting, and workload analysis.
    View

Brian Patrick Skills

Medical Devices Hardware Diagnostics Field Service Fda Iso 13485 Cross Functional Team Leadership Validation Capa Medical Diagnostics Market Development Quality System Product Launch Biotechnology Product Development Laboratory Automation Gmp Capital Equipment Electronics Hematology Design Control Medical Technology Medical Equipment Manufacturing Six Sigma Root Cause Analysis Biomedical Engineering Calibration Quality Assurance V&v R&d Iso Commercialization Chemistry Design Of Experiments Dmaic Design For Manufacturing Process Improvement Lifesciences Process Simulation

Brian Patrick Education Details

Frequently Asked Questions about Brian Patrick

What company does Brian Patrick work for?

Brian Patrick works for Atlantic Drilling Supply Inc

What is Brian Patrick's role at the current company?

Brian Patrick's current role is Outside Calibration Engineer.

What is Brian Patrick's email address?

Brian Patrick's email address is pa****@****hoo.com

What is Brian Patrick's direct phone number?

Brian Patrick's direct phone number is (714) 993*****

What schools did Brian Patrick attend?

Brian Patrick attended Florida International University, University Of South Florida.

What skills is Brian Patrick known for?

Brian Patrick has skills like Medical Devices, Hardware Diagnostics, Field Service, Fda, Iso 13485, Cross Functional Team Leadership, Validation, Capa, Medical Diagnostics, Market Development, Quality System, Product Launch.

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