Brian Pearson Email & Phone Number

I have decided to retire early

UK Wide

Management lead for the Transport Sector business looking after Air, Bus and Rail.

Interim role looking after Finance, Manufacturing & Retail, Energy, Utilities & Services, Transport (DfT/Agencies) and Transport (Bus & Rail) sectors.

UK Wide

Siemens IT Solutions & Services (January 2006 – July 2011) – SIS acquired by Atos in July 2011Continued ti be responsible for BBC Nations & Regions and Assistive Technology services.

UK Wide

• Took on responsibility for Nations & Regions which is responsible for the BBC’s Local Services. In total BBC services for N&Rs consist of:
• 3 Network Production Centres
• 8 regional centres, servicing both television and radio
• 82 manned outstations
• 100 unmanned outstation buildings
• 41 local radio stations

London And Maidenhead

Responsible for coordinating and managing the delivery of operational services to the BBC. – this is a £2 billion deal over 10 years. Initial focus was on the Professional Services area of the business which consists of a number of functions which are grouped together but are distinct divisions in their own right. From June 2006 also took on responsibility.

EMEA

Responsible for leading a number of confidential initiatives reporting directly to the PanEMEA DCS Competency Executive. These included Resource optimisation across all EMEA countries to provide the best solution by Region/Country, and cost reduction of Breakfix and IMAC events across all EMEA countries. All projects entailed working closely with the.

Responsible for service to all UK Desktop Outsourced Accounts (30+) and the IBM Internal Account. Managed organisation of 1400 staff and 70 Service Delivery Managers. Final point of escalation for all Desktop Services activities in the UK. Responsible for signoff of all New Business for Desktop Services in the UK, and also responsible for provision of UK.

UK Wide

Responsible for all Northern based Outsourced Accounts (@20) in the UK. Managed organisation of 800 staff and 40 Service Delivery Managers. Also managed a highly confidential project for the EMEA DCS Competency Exec with excellent feedback on recommendations made and my professionalism.

UK Wide

Appointed as Account Owning Manager for NWSM (Network Station Management) on HBOS supporting @25000 seats across the UK. Helpdesk service was in ‘critical’ status but all SLAs have been met/exceeded since assuming role.Awarded IBM stock options (1000) in recognition of the critical role my skills and commitment to the business played in IBM’s success (June.

UK Wide

Managing support to the IBM Internal Account (30000+ users). Nominated for the EMEA Winning Team event (Morocco) in recognition of my efforts (March 2001).

UK Wide

Seconded to the Lloyds TSB account to help resolve the many issues particularly on the Edinburgh site. As a result of this offered a permanent role as Service Delivery Manager for Scotland on this account. In addition to these responsibilities, between May ’99 and September ‘99, asked to manage the Transformation/Desktop 2000 Project across all UK.

Perth, Scotland

Newly created role recognising that with over 400 IBM staff onsite, Service Management functionality was required internally as well as for external customers. Information gathering interviews were held with Senior Managers and/or their nominees, to try and establish what caused them problems and what Services they would like to see in place. Information.

Perth, Scotland

Responsibility for the deliverables expected from the Desktop and Network arenas for transformation.

Perth, Scotland

General Accident outsourced their IT Services to IBM in November 1996 - continued in the role held with GA

Perth, Scotland

Appointed to the position of ISG Manager after an Organisational Change program in Service Delivery. Had responsibility for a department of 49 staff with responsibilities for installation, configuration and support of both Desktop and Network Services. This group also incorporated Procurement and Technical Design functions. The scope included supporting.

Led a team whose main functionality was the installation and support of software systems within GA Head Office and Branch environments

Perth, Scotland

Managed a team responsible for all planning and installation activities within the Head Office and Branch environments incorporating Mainframe, PC and Network equipment. This included consultation with cabling contractors and Facilities Management personnel and maintaining accurate schematic documentation.

Perth, Scotland

Led the newly created PC support team formed to build and support the first LAN based environment in GA. This led to the introduction of GA121 Home and Motor Quotation system based in Hamilton and rapidly increased to installation and support of all new GA Client/Server based systems both within the Head Office and Branch environments.

Perth, Scotland

Responsible for batch processing and 8100 distributed systems.

Perth, Scotland

Responsible for data transmission and network support for GA’s IBM 8100 distributed systems at @ 70 locations in the UK and Republic of Ireland. This involved creation of scripts to extract and update data for both 8100 and Mainframe systems.

Perth, Scotland

Promoted to Senior Computer Operator.

Perth, Scotland

Promoted to Computer Operator.

Perth, Scotland

Started in GA as a trainee operator working 3 different shift patterns operating GA IBM Mainframe syatems..

9 'O' Levels, 6 Highers, 2 Csys

'O' Levels (Maths, English, Physics, Chemistry, History, French, Latin, Geography, Arithmetic). Highers (Maths, English, Chemistry.

Education record

Education record