Brian Pells Email & Phone Number

Milton, ON, CA

Judique, Nova Scotia

Toronto, Ontario

Toronto, Ontario, Canada

• IT Project Manager - Global Windows HostingPlanned, coordinated and oversaw multiple parallel large projects for global Windows infrastructure environments.
• Managed upgrade of global Windows infrastructure servers to Windows 2012 platform in branch and head office locations in multiple countries, maintaining required support levels for Microsoft, avoiding downtime, data.
• Managed development, testing and implementation of McAfee MOVE in virtual Citrix environments, removing local AV agents from running on each virtual device, reducing hardware resource requirements and eliminating.
• Managed migration of pre-production environment virtual workstations and servers from VMWare to Hyper-V, reducing licence costs and hardware requirements.

Toronto, Ontario, Canada

• Manager Server Incident, Build and Implementations, Pre-Production ServicesManaged 2 teams, comprised of 13 total team members that provided day to day support and change management for server and workstation.
• Built and maintained server and workstation environments, supporting release management testing and sign-off for application update deployments, application compatibility testing, monthly Microsoft security patch.
• Supported and maintained lab server and network infrastructure by managing hardware entrance / exit lifecycle for lab datacentre devices, maintaining hardware and resolving problems, server related change management.
• Completed capacity and growth forecasting for virtual server infrastructure, including physical host server resources and network and disk capacity, managing daily maintenance and support thereby maintaining.
• Managed all incident tickets for lab Windows server and workstation environments, providing resolutions for client raised issues.
• Coached and provided direction for incident escalation for server and workstation based issues, increasing team expertise and reducing resolution time for incidents.

Toronto, Ontario, Canada

• Datacentre Windows Migration Team Lead Migrated 1800 Windows servers from Toronto to Stratford datacentres. Coordinated all activities that involved Windows Server Support Team and completed migrations within outage.
• Scheduled, prioritized, and implemented all migration tasks involving Windows based servers on all hardware platforms through management of execution of all pre-migration, migration, and post migration activities.
• Acted as primary escalation contact for Enterprise Datacentre Program for all Windows migration related issues, streamlining communication and facilitating fast resolution of issues.
• Provided training for both contract and full time Windows Server Support team members for all migration activities resulting in reduced escalations and faster completion of migrations.

Toronto, Ontario, Canada

• Datacentre Windows Change ManagerAdministered management and escalation for all production changes and implementations for Windows Server Support Team.
• Scheduled all change records for implementation in 24x7 production environment through HP Service Manager 7 and 9, ensuring staff coverage and completion of all changes.
• Liaised with application teams in planning and executing implementations, ensured adherence to Change Management best practices, on-boarding new business from application teams for completion by Windows Server Support.
• Managed large projects, including security patching of Windows servers, migrating Windows SQL Clusters to new hardware and OS platforms, and Windows side migration of SAN disk to new hardware, maintaining current levels.
• Provided mentoring to the Windows Server Support Team for all supported platforms, Windows Clustering, VMWare virtual environment, Consolidated.Net and SQL environments, worked with development departments to train.

Toronto, Ontario, Canada

• Datacentre Windows Server Senior AnalystSupported the Datacentre Windows server production environment, consolidated SQL and.NET Windows clustered environments, VMWare Virtual server and blade server environments.
• Managed production issues; drove issues until resolution, engaged all necessary internal teams and external vendors as required
• Implemented HP Service Centre 7 change records, completed implementations successfully within the provided outage windows

Toronto, Ontario, Canada

• Project Management - Migrations and AcquisitionsDeveloped and executed processes for large migration initiatives for Windows environments.
• Collapsed stand alone Windows file server environment in downtown Toronto core, consolidating NAS, migrating NAS environment from North Carolina to Toronto, and centralizing hardware from multiple locations into.
• Scheduled and executed file server refreshes for head office locations across Canada, migrating data from old hardware to new without data loss or business hour outages.
• Designed and executed data migration process for Windows desktops and servers from Alabama National Bank to RBC infrastructure, successfully moving 8 TB of data from 28 branches and 4 head office locations across 3.

Toronto, Ontario, Canada

Windows Infrastructure Support / Enterprise Application Support / Server Build Team / Server and Desktop SupportMultiple positions supporing a varity of Windows functions- Wndows L3 Escalation Support- Support of Enterprise Applications - SharePoint, Intranet, Proxy, IIS, Enterprise Faxing- Build and deploy of Windows servers- End client desktop support.