Harmoni is a device that revolutionizes the way CNC machine shops track time and performance.I code lots of things.

A no-code platform that allows anyone to easily build and connect AI models to create powerful workflows.

- Led a 3-6 member team in the development and launch of a new product for content creators; worked with PM to organize team around a SCRUM-based approach to product development- Served primarily as the team’s frontend developer, but cross-functionally maintained CI/CD pipelines based on GitLab CI and ArgoCD to build and deploy the application to an AWS EKS cluster- Generally facilitated resolutions for any day-to-day issues and consulted directly with users to improve UX- Participated in ideation, sketches, and spikes exploring new technologies and product features ideas, primarily focused on AI/NLP; additional focus of this research was to explore the potentiality of ideas in new and adjacent markets that could leverage the company’s expertise in broadcast technology and audience engagement

- Delivered several new Vue-based frontend applications to accomplish the goal of unifying the UX across products, drastically improving workflows and increasing familiarity and ease-of use – especially for clients with multiple products- Developed a ui-kit to provide a library of browser-native WebComponents (w/ Lit), which entirely eliminated the need for projects to implement all common UI elements (buttons, modals, form inputs, etc.), guaranteeing that uniformity and accessibility would come baked-in to any project consuming the ui-kit- Maintained and improved existing React and Angular projects, bringing them up to date with modern development tooling, WCAG compliance, and using the ui-kit's native web components for faster development iteration.- Standardized TypeScript as the default language for all new frontend work, reducing new defects by ~70% alone in some cases- Standardized frontend project toolchain, improving code quality and the speed of feedback – ESLint and language servers for static analysis, Prettier for code formatting, Jest/Vitest for unit testing, browser extensions for debugging, and Husky for git commit hooks- Worked with DevOps engineers to build and test CI/CD pipelines for several projects, reducing the time to deployment from weeks in some cases down to hours, or even minutes; this also allowed developers to deploy their own environments on-demand- Mentored 5 junior developers and created skill training workshops to teach standards, best practices, and new technologies

- Developed a new Vue-based frontend for POST – a PPM-encoded logger and podcasting platform for broadcasters, which included an in-browser audio editor- Created a highly configurable, responsive, multi-protocol (HLS, HTTP, DASH) web-widget capable of playing both live streams and static content with dynamically generated visualizations via WaveSurfer- Worked with product development team to improve performance and stability of the POST product, the team's development practices, and stabilize deployments, ultimately reducing failed deployments to rarities (previously, deployments often took multiple attempts)

- Technical writing for internal and external customers; constructed and delivered technical product training- Diagnose and fix issues escalated from the support team

- Supported high-value clients as key contact for complex projects- Reviewed and approved all cases prior to escalation to development teams- Managed case loads for team, performed monthly audits, and provided department-wide metrics to management- Built tools to automate repetitive task (e.g. generating pre-formatted code)

- Tasked with the installation, monitoring and troubleshooting of a wide variety of SaaS products, including their integration with standard radio and television software, and myriad other third-party services (such as ad trafficking and social media platforms)- Provide “white glove” service for clients world-wide in an fast-paced environment which demands unyielding reliability- Consistently met resolution times (MTTR) of 1 hour while touching between 30-60 cases per day

- Moderated content for news prep and social-engagement measurement tool used by radio and television producers- Tested software and reported bugs to product team

- Trained all FOH (front-of-house) staff, including new general managers- Consistently met and greatly exceeded sales goals – personally averagedover $1k/day. Best in sales and service- Responsible for creating and adjusting official company policies related toemployment and employee conduct, as well as the mitigation of policyviolations- Handled minor legal and contractual matters (i.e. Unemployment Dept. requests, machinery rentals, contract labor, etc.)

- Mainly responsible for building and maintaining long-term rapports with a broad base of clients by providing excellent continuing support for our products.- Developed and maintained extremely wide and cross-manufacturer knowledge base concerning air compressors and their related products. Responsible for being able to identify literally thousands of parts and being able to explain the why and how of their use.- Performed a variety of logistics operations, including freight management, cost-analysis and the rare customs-related issue.- Also (voluntarily) responsible for computer/network related technical support in Los Angeles branch. Consulted for expansion of web-based development and marketing.