Brian Pollock Email & Phone Number

● Set-up and maintained over 10 employee benefits vendors. Reviewed data integrity on information such as: eligibility information, reporting methods, and testing information.● Answered benefits questions regarding: medical, dental, life insurance, retirement, disability, COBRA, open enrollment periods. Established, updated and resolved cases addressing content of plan participant questions in the Case Management System for review and tracking of more complex issues.● Entered data associated with employee transactions: hiring, terminations, transfers, salary increases, benefit transactions into HRIS database. Updated Performance Management reports for all team members.● Performed a comprehensive review of all Processing Guides (over 40 guides) to ensure accuracy and the inclusion of all details including all ad-hoc services.● Developed over 10 job aids for client training, created process flow diagrams for specific files, how to generate specific reports and reconciliations from HRIS system.● Maintained and tracked employee leave including: paid time off, disability, FMLA, NJFLA, workers compensation.