Brian Prager Email & Phone Number

Londonderry, NH

Burlington, Vermont Area

After my experience with Ryder, I am excited to find a new management role where I can use my skills to bring value to an operation, mentor, train and empower staff, and I will love working again! I am passionate about my work and truly believe my loyalty, decision making, and work ethic will be the reward for the company that hires me.

Vergennes, VT

Hired April 1 as Logistics Manager for a 3PL kitting operation for local site for large national aerospace company. Unfortunately, through no fault of my own, client terminated 2 year contract 1 month after signing it and position was eliminated. During month of April, I interviewed candidates for kitting positions and ultimately hired 4 people. Began.

Colchester, VT

Always family first. #warrior

Williston, VT

• Inventory Accuracy
• SAP Business Management Software
• Scheduling
• Budgeting
• Communication Skills
• Inbound Receiving

Williston, VT

• Responsible for the efficient operation of a 37,000 square foot distribution center and a team of 11 employees.
• $35 million shipped annually.
• Tasks included management of receiving, inventory, shipping, returns, parts, warehouse equipment, safety, and support on-location product engineering.
• Established and implemented a Canadian Return Center to minimize duties and taxes.

Waitsfield, VT

• Member of team that oversaw the transition to an outside call center for presales calls and the creation of an inside sales team for retail and wholesale vendor calls.
• Continued to oversee nine-person technical services team.
• Responsibilities continued to include scheduling, monitoring, mentoring, training, and reporting to Vice President of Customer Service and Executive Committee successfully ensuring “the best customer service in the.

Waitsfield, VT

• Oversaw merger of sales and technical phone operations into integrated customer service department and training of staff in all aspects of work required. Managed daily operation of 18-person call center handling 2500+.
• Worked extensively with Powerhouse Consulting of New Hampshire to evaluate strategies and implementation of merger of sales and technical departments.
• Member of Department Manager team that developed, recommended, and enacted CEC’s policies and procedures.

Waitsfield, VT

• Solely responsible for newly expanded ten-person technical support team, developed troubleshooting matrix for all CEC products.
• Continued responsibility for compliance and permits.
• Responsible for developing, programming, maintaining, and running reports from voice mail system and Comdial QuickQ ACD phone system including creation and analysis of reports in Excel.

Waitsfield, VT

• Responsible for ensuring that CEC’s complete product line continually meets national regulatory requirements such as U.S. Government DOE and FTC standards and labeling, ANSI, AGA/CGA, UL, IAPMO, as well as all state.
• Member of four-person team that managed the seven-person technical department which was responsible for product support, parts, reconditioning products, and budgeting.

Montpelier, VT

• Created and maintained troubleshooting trees, flowcharts, instrument drawings to facilitate diagnostics, and spare parts installation.
• Processed spare parts orders, authorized warranty repair and replacement, refurbished, calibrated, and certified customer equipment at Pulmac and at clients’ facilities. Assisted in the development and testing of.
• Participated in the engineering review of all Pulmac instruments to institute upgrades and in-process changes including CE compliance.

Waterbury, VT

Warren, VT