Business Intelligence/Analytics/Data ScienceSupply Chain Data Science and OptimizationTransportation Network Measurement, Analysis, and Optimization•Serve as a primary source for operational and business intelligence for all operations departments and groups•Develop capacity, process, mathematical, and statistical models •Identify situations and occurrences that would benefit from analysis by the Network Optimization group (i.e. streamlining new and existing processes, generating reports, etc.)•Manage Business Intelligence/Analysis Dashboards providing data models, proofs of concept, specifications, testing, and feedback, to internal and contract developers•Develop ad hoc and proof of concept queries, reports, dashboards, etc•Create, maintain, and refine mapping of work flows, railroad operations processes, and technical processes•Performance benchmarking and improvement methods•Aided in a 3% year-on-year operational performance improvement for the entire rail network•Extensive experience in managing and training employees in a multitude of technical and non-technical subject matters•Managed customer service, third party contractor coordination, feasibility studies, project planning and ensured proper routing of traffic•Presented a SPIRIT (Safety Performance Integrity Respect Innovation Teamwork) Award from the Senior Director of the department and instructed to develop and lead an analytical group for the CSO department•Member and Co-Chairman of the Atlanta InnovatioNS Chapter, contributing to vetting new ideas presented by employees throughout the company, conducting feasibility studies, and bringing those ideas to fruitionepartment•Member and Chairman of Teradata User Group

• Consulted customers on process improvement and elimination of inefficiencies in their supply chains and international trade procedures and practices.• Ensured the proper classification, documentation, and handling instructions for hazardous and non-hazardous materials of all types and classes.• Identified an additional combined annual total of approximately three hundred thousand dollars of revenue for the company which simultaneously saved customers twenty percent in port storage and handling fees.• Managed quality and ensured efficiency of operations in multiple transportation industries. • Negotiated rate charges with customers.• Investigated problem situations with cargo movement and delivery, determined the party at fault then held that party responsible for any additional costs incurred.• Trained new employees to the company or department.