Chief Administrative Office of Citi's Enterprise Operations & Technology Global Functions

Our team maintains data feeds to AML and Sanctions case management systems with a responsibility to accuracy in financial crime reporting.My primary task is focused on creating dashboard visualizations for the annual regulatory risk assessment. Performing UAT after systems updates and daily data validations are secondary responsibilities.Clear understanding of the US BSA and AML Regulatory Policy are key requirements for our teams function.Reporting enhancements for Financial Intel. Units, Enhanced Due Diligence & Sanctions teams are managed by our team.New system implementations and user access and entitlements rounds out our teams responsibilities to the organization.

This project is scoped around response to a regulatory matter requiring attention (MRA).Preparing business Requirement documents (BRDs), requests for proposals (RFPs) and drafting definition dictionaries based on published AML Policy.This role primarily liaises between Group Technology and the Wealth Management line of business, fielding ad hoc requests related to software upgrades, integrations and data flows.

This role was created for the newly formed Fraud Fusion Center which was designed to serve as an escalation point between Alert Triage and Credit Risk, Fraud Risk Teams and AML Teams. Our team, through Data Analysis verified the validity of escalated claims, completing investigations where activity was deemed unusual or suspicious and escalating to the appropriate teams when specific risk traits were identified. Developed and refined a case review and tracking process to manage escalations and investigations within the 60 and 90 service level agreements as per regulatory requirements. This process also coordinated communication between escalation points up and down the chain of command.I also produced metrics on team efficiencies across the Cyber Fraud Fusion Center as a part of the monthly assessment provided to senior management.

Produce metrics derived from source system databases relating to Customer Risk Ratings, Transaction Monitoring, Suspicious Activity Reports (SARs), Requests For Information (RFIs) and Currency Transaction Reports (CTRs) using SQL Queries.Deliver accurate and timely MI for Anti-Money Laundering (AML) Compliance and SanctionsReport key AML metrics for FCC Operations & Commercial Banking on a monthly basis.

Performed AML & OFAC reviews based on transaction analysis of insurance policy disbursementsConducted investigative due diligence on new and existing clients while providing second level Quality AssuranceDrafted SARs and coordinated reviews through filing.

Advocated the Global AML culture change initiative as a Business Representative for North America Consumer Bank by developing Communication Plans, Trainings and Data Privacy Projects designed to enhance the current Know Your Customer (KYC) processLiaised between KYC users and Global Technology for the development of a new AML Case Management PlatformPerformed User Acceptance Testing (UAT) for KYC Platforms transitioning to the new client on-boarding processAnalyzed weekly MIS reports as a measure to refine system performance and program effectiveness.

Managed contractors through data migration during implementation of a new case management system (CASEit® by PWC)Consolidated newly inherited Embassy Client Data for the implementation of a new Case Management SystemMonitored Embassy transactions for unusual and potentially suspicious activity as per BSA/AML regulationsFiled SARs and trained new staff on Embassy Monitoring and Citi Systems

Edit and format technical records according to the FDA requirements of compliance with General Manufacturing Practices

Supply Chain management from Purchase Order configuration for the engineering team to international tracking, delivery & installation scheduling.

Researched corporate governance information of public and private companies.Maintained database with up to date business and financial information for print and web publications.