Provided technical support for the purchase, maintenance, installation and service of temperature and humidity, commercial and industrial control systems. Managed Engineering Product Quality Test Labs, including construction of test equipment including the calibration of instrumentation. Supervised and monitored burglary and fire alarms. Managed inventory purchasing and control. I understand the big picture; established and grew effective working relationships across all functions and management levels, and delivered results with commitment and tenacity.• Produced sales revenues of over $1 million per year for several years.• Increased an automotive service center profit by $30,000 in the first year of management by producing an honest educational customer approach, ensuring the customers understood their loyalty created a, educated, and appreciative customer base. • Overhauled a R&D Engineering Test Lab from a basic manual test facility into a state-of-the-art test lab. Researched and implemented a new $25,000 IOtech Data Acquisition system to record and trend various technical inputs. Created and designed test fixtures and protocols for existing products and new designs which provided enhanced product design evaluation creating a more reliable product.Commercial Temperature and Humidity Instrumentation Controls Engineer / Contract Quotation / Pre and Post Sales Support / Program and Wiring Installation Technical Support / Continuous Process Improvement / ISO9001 and FDA Compliance / Management of Technical Workforce / Customer Service / Due Diligence / MS Office Suite / Salesforce / SyteLine / Various Controls and Programs / R&D, University, Government, and Aerospace Industry / Quality Test Lab / Burglary and Fire Alarm – Retail and Commercial /LiveChat