Custom design and installation of data, audio, video, and security systems for residential and commercial applications.

Performs client-level information technology support functions. • Performs configuration, management, and troubleshooting of Desktop and infrastructure systems. • Removes and replaces components and peripherals to restore system operation. • Installs and configures software operating systems and applications. • Provides service to end-users for operation, restoration, and configuration of information systems. • Reports security incidents and executes corrective security procedures. • Performs client-level voice network functions. • Plans, schedules, and implements installation and maintenance functions associated with voice systems. Removes and replaces telephone instruments. • Performs client-level Personal Wireless Communication Systems (PWCS) functions. • Manages hardware, software, and Controlled Cryptographic Items (CCI). • Plans, schedules, and implements installation and maintenance functions associated with PWCS. • Reports spectrum interference incidents. Plans, organizes, and directs sustainment activities. • Establishes work standards, methods, and controls for preventative, scheduled, and unscheduled maintenance actions. • Determines extent and economy of repair of malfunctioning equipment. • Ensures compliance with technical data, instructions and work standards. • Develops and enforces safety standards. Interprets malfunctions and prescribes corrective action. • Coordinates and documents repairs.