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Brian Ranweiler Email & Phone Number

Service Engineer @ Microsoft | Operations & Cloud Infrastructure focused at GCI Communication Corp.
Location: Seattle, Washington, United States 5 work roles 3 schools
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Current company
GCI Communication Corp.
Role
Service Engineer @ Microsoft | Operations & Cloud Infrastructure focused
Location
Seattle, Washington, United States
Company size
1261 employees

Who is Brian Ranweiler? Overview

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Quick answer

Brian Ranweiler is listed as Service Engineer @ Microsoft | Operations & Cloud Infrastructure focused at GCI Communication Corp., a company with 1261 employees, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for Brian Ranweiler.

Brian Ranweiler previously worked as DevOps Engineer at Gci Communication Corp. and Site Reliability Engineer at Microsoft. Brian Ranweiler holds Bachelor Of Science, Cloud Computing - Microsoft Azure Track, Computer/Information Technology Administration And Management from Western Governors University.

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GCI Communication Corp.

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Profile bio

About Brian Ranweiler

Goal-oriented and dedicated service engineer ensuring seamless operations and maximum uptime by proactively monitoring, automating, and maintaining enterprise cloud infrastructure. Exceptional talent in bridging the gap between customers, teams, and technology. Strength in driving swift resolutions and continuous improvement through innovative processes and expert infrastructure management. Strategic and solutions-driven, adept in maintaining an agile and adaptable work approach. I fixate on providing the best experience possible to customers and stakeholders during times of crisis or urgency.I'm currently looking for exciting opportunities to support cloud infrastructure and enhance service reliability.

Current workplace

Brian Ranweiler's current company

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GCI Communication Corp.
Gci Communication Corp.
Service Engineer @ Microsoft | Operations & Cloud Infrastructure focused
anchorage, alaska, united states
Website
gci.com
Employees
1261
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5 roles

Brian Ranweiler work experience

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Site Reliability Engineer

Microsoft

United States

  • Monitor customer cloud infrastructure via dashboards, alerting tools and custom developed monitoring solutions(Zenoss, PowerBi, ADX(Azure Data Explorer).
  • Acted as a point of contact between FedRamp customers and stakeholders when issues occurred that effected service reliability and user experience.
  • Gathered necessary information such as logs from servers or ADX via KQL queries to enhance system reliability and reduce downtime.
  • Created automated solutions to streamline internal processes for responding to incidents and streamline internal processes via Power Automate and Python.
  • Help maintain cloud infrastructure within Azure Government Cloud by creating documentation, implementing patches via Puppet, doing fail overs and performing general maintenance on production and staging Linux servers.
  • Maintained and configured Azure DevOps pipelines to ensure smooth releases and proper versioning control of changes.
Jun 2022 - Aug 2024

Information Technology Support Specialist

Computer Technology Solutions, Inc.

North Mankato, Minnesota, United States

  • Provide front-line support to end-users over phone or email, typically resolving issues remotely via various remote management tools such as TeamViewer, Splash top,Ninja RMM, and Connect Wise control.
  • Resolve issues with various applications such as Datto, QuickBooks, Office365, Global Shop, and others as well as working on back-end requests such as changes to firewalls, configuring VMware instances, setting up user.
  • Collaborate with L2 and L3 technicians with onboarding customers and working on network projects such as implementing firewalls and documenting the existing network.
  • Manage Acronis backup and restores of customer and company data, documenting and resolving issues affecting backups.
Dec 2020 - May 2022

Computer Lab Assistant

South Central College

North Mankato, Minnesota, United States

  • Guided both faculty and students through issues with Office applications such as Outlook, PowerPoint, and Excel.
  • Prepped and maintained video conferencing hardware and software for instructors.
  • Assisted students weekly in troubleshooting hardware and software issues, ensuring smooth operation of lab equipment and providing guidance on various applications which led to a 95% satisfaction rate in lab services.
  • Assisted over 200 students over the semester with troubleshooting hardware and software issues, ensuring seamless operation of lab facilities and enhancing user experience with quick, effective solutions.
Aug 2020 - Nov 2020

Technical Support Representative (Temporary)

Corporate Graphics Commercial

North Mankato, Minnesota, United States

  • Collaborate with co-workers to test unreleased versions of the software as part of the QA process before release.
  • Resolved 150+ customer issues weekly with a first-call resolution rate of 85% by utilizing advanced troubleshooting techniques and ticketing systems.
  • Resolve call-in issues from schools and parents that revolved around the yearbook design software and answered general questions regarding production and payment.
  • Guided schools in implementing advanced design techniques, resulting in a 25% increase in yearbook production speed and enhancing overall project completionrates.
Jan 2020 - Aug 2020
Team & coworkers

Colleagues at GCI Communication Corp.

Other employees you can reach at gci.com. View company contacts for 1261 employees →

ME Mike Erickson Mike Erickson Colleague at Gci Communication Corp. Anchorage, Alaska, United States, United States View → PK Peter Knoch Peter Knoch Colleague at Gci Communication Corp. Vancouver, Washington, United States, United States View → LM Leah Mcclain Leah Mcclain Colleague at Gci Communication Corp. Anchorage, Alaska, United States, United States View → KZ Khairizan Zakaria Khairizan Zakaria Colleague at Gci Communication Corp. Shah Alam, Selangor, Malaysia, Malaysia View → MW Megan Webb Megan Webb Colleague at Gci Communication Corp. United States, United States View → MR Mathew Rude Mathew Rude Colleague at Gci Communication Corp. Anchorage, Alaska, United States, United States View → CB Chris Burns Chris Burns Colleague at Gci Communication Corp. Anchorage, Alaska, United States, United States View → SD Scott Dyess Scott Dyess Colleague at Gci Communication Corp. Greater Anchorage Area, United States View → GG Gokhan Goker, Mba Gokhan Goker, Mba Colleague at Gci Communication Corp. Greater Chicago Area, United States View → PS Peter Snow Peter Snow Colleague at Gci Communication Corp. Fairbanks, Alaska, United States, United States View →
3 education records

Brian Ranweiler education

Bachelor Of Science, Cloud Computing - Microsoft Azure Track, Computer/Information Technology Administration And Management

Western Governors University

High School Diploma

New Ulm Public High School
FAQ

Frequently asked questions about Brian Ranweiler

Quick answers generated from the profile data available on this page.

What company does Brian Ranweiler work for?

Brian Ranweiler works for GCI Communication Corp..

What is Brian Ranweiler's role at GCI Communication Corp.?

Brian Ranweiler is listed as Service Engineer @ Microsoft | Operations & Cloud Infrastructure focused at GCI Communication Corp..

Where is Brian Ranweiler based?

Brian Ranweiler is based in Seattle, Washington, United States while working with GCI Communication Corp..

What companies has Brian Ranweiler worked for?

Brian Ranweiler has worked for Gci Communication Corp., Microsoft, Computer Technology Solutions, Inc., South Central College, and Corporate Graphics Commercial.

Who are Brian Ranweiler's colleagues at GCI Communication Corp.?

Brian Ranweiler's colleagues at GCI Communication Corp. include Mike Erickson, Peter Knoch, Leah Mcclain, Khairizan Zakaria, and Megan Webb.

How can I contact Brian Ranweiler?

You can use AeroLeads to view verified contact signals for Brian Ranweiler at GCI Communication Corp., including work email, phone, and LinkedIn data when available.

What schools did Brian Ranweiler attend?

Brian Ranweiler holds Bachelor Of Science, Cloud Computing - Microsoft Azure Track, Computer/Information Technology Administration And Management from Western Governors University.

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