Brian Reeves Email & Phone Number

Chicago, IL, US

United States

Associate Director Service Information

Lisle, Illinois, USA

• Manage the required updating of publications, training material, and special tools for engine current product changes in the North America market.
• Manage the development of publications, training programs, special tools, and warranties for new products distributed in the North America market.
• Work with product development and engineering teams to understand scope of new products and scope of change during product updates.
• Work with regional support staff and dealer operations to understand the market.
• Develop requirements with service organizations' functional managers to define service scope, budget, timing, and needed resources.
• Obtain budget approval from business teams.

Des Plaines, IL

Managed the development of parts and service sales for the Street Sweeper market within assigned territories from Allianz Johnson Sweeper and Wayne Sweeper. Working with the Product Sales team, establish working relationships with municipalities, construction companies, and cleaning companies to foster growth of sweeper part sales and service.

Overall responsible was to create and maintain profitability within the Parts and Service departments.

As the Operations Manager, normal daily activities included but not limited to: managing daily sales activity, managing account receivables and deliverable, managing delivery fleet operations, managing supply chain activities, and managing warehouse functions. Working as an Operations Manager, allowed for personal growth in the understanding of the.