Brian Richards Email & Phone Number

Kirkland, Wa, Us

Addison, Tx, Us

Solutions Architect - Solves complex problems presented in an enterprise-wide project that impacts a Global client of more than 80,000+ users within 450+ agencies, by designing and modifying technology architecture and testing the integrations of software in these designs for correct functionality.Application Architect - Lead client and agency teams in Digital Transformation projects surrounding workflow management. Design and develop architecture for Adobe Workfront and integrations with Marketing Automation platforms, CMS and other applicable applications. Lead strategy and architecture sessions and communicate design options to clients. Define client system landscapes to identify gaps between current and desired end-states and deliver a solution. Assess and prescribe remediation for Workfront. Subject Matter Expert on all features related to Workfront, Fusion, and Planner. Partner with clients to ensure they understand design options and recommendations.

Seattle, Us

Leads the Marketing Technology Solutions team in innovating, refining and enhancing several key Creative Content and Asset Capture systems, such as DAM, Creative Force, Studio Operations, Adobe Creative Cloud, Figma and Workfront. Lead Product Owner for all solutions for Creative Content. Translates and identifies requests into actionable objectives and prepares a roadmap for execution. Provides expertise in Marketing systems and tools and their capabilities to deliver on business objectives, while staying current with and recommending new technologies to enhance the employee experience and drive efficiencies. Determines the technology strategy for the Creative Brand & Shared Services organization and is the subject matter expert for the Marketing teams regarding systems and tool capabilities, business processes and training documentation and deployment. Responsible for contributing to ongoing business process improvement efforts to drive Marketing efficiency and effectiveness. Work within mixed methodologies of Scrum, Kanban, Lean, and other delivery methods to deliver viable solutions.

Seattle, Us

Seattle, Washington, Us

Primary Program Manager for all marketing operations' processes. Marketing operations' process and optimization tool expert. System Administrator and primary architect of Nordstrom Marketing's project management and workflow tool (Workfront), delivering compelling marketing content to current and future customers. Currently supporting over 1,200 users and 3,000 active projects daily. Primary person tasked with aligning all marketing operation's efforts within one cohesive and user friendly system. Expert for all data associated to workflow ROI, cost per acquisition, and cost per retention efforts.As Program Manager for Marketing workflow solution, provide process engineering and change management solutions to internal clients to allow for optimal adoption and implementation. Act as Product Manager for workflow solution to ensure alignment of applications within entire technology stack managed by other Marketing and IT teams. Engage all stakeholders to determine requirements. Prioritize requirements for final implementation. Train and support all programs managed within workflow solution (Workfront).Provide additional support for other Marketing technology initiatives as needed.

Seattle, Washington, Us

Seattle, Washington, Us

Hire, place and train all coaches for the USA Volleyball Junior Club.Assist in the development of the Club brand and identity within the market of club volleyball.Provide technical and motivational training sessions for players as well as coaches to enrich their experiences.Head Coach - various teams

Bellevue, Wa, Us

Established new Workflow tool designed to streamline channel marketing campaigns. Coordinated current system for managing marketing campaigns from strategy through design, build, execution, and reporting. Generated all deadlines for campaign management. Leveraged current SharePoint site as an optimal system for campaign management against the utilization of SAS-MOM for future campaigns.Key Achievements:Within the first week of work established a new unique identifier for campaigns as they transitioned from campaigns into tactics and then on to specified treatments.Generated an accurate timeline for campaign completion from strategy through execution. Proposed areas where improvement and efficiencies could be found.Assisted in the necessary de-prioritization of tactics within a campaign as the service level agreement decreased.

Seattle, Wa, Us

Customer Relations Management for Sales & Marketing of all productions at Teatro ZinZanni servicing both the Seattle and San Francisco locations. Manage a variety of programs to include assessment, personnel allocation, budgeting, and implementation. Marketing campaign analyst and sales projections. Systems integration with online protocols. Coordinate all online marketing campaigns from conception, delivery, tracking, and reporting. Manage, organize, and implement all email promotions and communications to our opt-in email lists of patrons. Generate and maintain promotions through our Box Office Ticketing system. Create online surveys designed for customer feedback for various products. Manage company’s involvement with third party Cultural Programs’ Patron Database. Coordinate Google Ad Words accounts as well as utilization of Google Analytics for search engine optimization and increase meaningful web traffic for all products. Generate and oversee sales budget and performance calendars. Provide accurate financial and patron records on a daily basis.

Oversee all aspects of the High School Girls’ Volleyball program including; practices, matches, strength development, team bonding and motivation, fundraisers, pre season workouts, and post season play.Hire and train up to 5 coaches to work with the three different teams (Varsity, JV, and JVC)Establish criteria for participants and choose from nearly 100 potential student-athletes for 36 spots annuallyCoordinate, market, hire, train, and produce two four daylong volleyball camps for kids in grades 6-9 annually.Interact in a positive manner representing Holy Names Academy to other coaches, players, officials, parents, faculty, staff, and the media.

Seattle, Washington, Us

Primary person responsible for the visitor experience at the museum. Work closely with other departments within the museum such as Membership, Public Relations, Facility Services, Education, Development, Exhibit Design, and Fiscal to ensure that the public side of the museum operates at the highest level. Work with outside entities such as Puget Sound Attractions Council, Seattle Convention and Visitors Bureau, UW, and other regional and local groups to ensure the museum is positioned optimally for exposure and collaboration opportunities. Oversee, hire, and train for the following programs at the museum:Admissions – primary person in charge of the admissions for visitors to the museum. Lead developer for the utilization of the Microsoft Dynamics Retail Management System (RMS) for all cash, inventory, and Point of Sale transactions. Managed a staff of 6-10 cashiers for operations 7 days a week, 361 days a year.Reception – oversee the staffing and maintenance of the primary business entrance to the museum. Manage a staff of 2-3 people.Museum Gift Shop – Instituted the utilization of the RMS for primary inventory tracking and purchasing of products for the retail side of the museum. Directly supervised the Museum Shop Buyer (position retired in 10/2009 and increased involvement in management of the shop through 2/2010). Budget coordinator for the shop.Facility Rentals – Assumed all responsibilities for the Facility Rental program for the museum. Became primary person in charge of scheduling usage of all facilities in the museum for internal and external purposes. Managed a staff of 3 leads and 4-7 event staff employees.Volunteers – primary contact for volunteer program at museum. Coordinated the volunteer work hour and personnel record keeping for all departments of the museum (approximately 100 unique active volunteers a month, nearly 400 volunteers in the system).

Seattle, Wa, Us

Coordinate all aspects of operation and development of the UW Visitors Information Center. Serve as informed resource to visitors on-site, via phone, or via Internet. Hire, train, and supervise staff, student helpers and other volunteers throughout the entire year. Perform a high level of customer service as a representative of the UW. Provide custom tours for various groups ranging from K-12 students, international students, WA State citizens, prospective student-athletes, professionals, prospective faculty and staff, government officials, and general public. Design and produce marketing and informational publications about the UW. Create and maintain updated web pages for department using HTML programming and relational database interfaces. Establish and maintain mutually beneficial relationships with community businesses to offer their marketing materials to the visitors to the UW to enhance their visit. Building Coordinator for the old Visitors Information Center which housed several other departments. Coordinate all maintenance and alterations projects related to the facility. Serve as main emergency contact for the facility. Coordinate security with outside vendor. Act as Project Manager on a variety of projects:Commencement – Assistant ProducerFaculty Field Tour – Assistant to the DirectorAnnual Recognition Ceremony – web design and day of back stage management.Desmond Tutu Honorary Degree – back stage handler of entertainmentOversee all aspects of UW Speakers Bureau:Design marketing materials to promote this free service to the publicCreate and maintain an online relational database of nearly 600 UW speakers providing each speaker a secure and edit capable profileProvide a high level of customer service and act as the go between for the requestor and the speakerEnsure that the UW is represented in a positive light by the speakers to the requesting public

Facilitate, promote, and coordinate all aspects of the seven different sites of the Adventure Club after school recreational program for elementary aged children, a service oriented program designed to provide a safe and positive atmosphere for over 250 children of working parents.Hire, train, and oversee the work of about fifteen to twenty employees.Coordinate the shuttle van's daily usage as well as for special field trips.Coordinate scheduling of employees for unique school schedules.Create monthly "Snack Calendars" for each Adventure Club Site.Assist in coordinating and working with other departments within the City of Mount Vernon at special events such as; Children’s Arts Festival, Haunted Forest, Easter Eggstravaganza, Ambrosia Music Festival, and Airtopia.Keep accurate financial records in an organized filing system.Coordinate and create the entire department's Internet home page using HTML.Use the Class 3.2 computer software system to register all participants in the Adventure Club program per session in order that bills are generated bi-monthly.Substitute when needed in front office answering phones, taking reservations and payments, writing receipts, providing other customer service oriented duties.

Professional Certificate, Operations Management And Supervision

Bachelor Of Science, Environmental Engineering Geology

Academic Honors, Academic Honors