It Service Desk Manager
Current
Oct 2024 - Present
AeroLeads people directory · profile
Brian Roark Email & Phone Number
Experienced IT Leader and Project Manager
at
Ulta Beauty
1 work email found
@asml.com
3 phones found area 510 and 888
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Experienced IT Leader and Project Manager
Location
San Diego, California, United States
Who is Brian Roark? Overview
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Quick answer
Brian Roark is listed as Experienced IT Leader and Project Manager at Ulta Beauty, based in San Diego, California, United States. AeroLeads shows a work email signal at asml.com, phone signal with area code 510, 888, and a matched LinkedIn profile for Brian Roark.
Brian Roark previously worked as IT Service Desk Manager at Ulta Beauty and Deputy VP of Finance (volunteer) at Pmi - San Diego Chapter. Brian Roark holds Studied, Computer Science from University Of Colorado Boulder.
Company email context
Email format at Ulta Beauty
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{first}.{last}@asml.com
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Profile bio
About Brian Roark
A customer focused and results oriented leader with 20+ years of IT experience across multiple disciplines, including: Service Delivery, Project Management, Desktop Support, Help Desk, SaaS Implementation, Infrastructure, Telco, Budgeting, Vendor Management and Hardware/Software Asset Management.
Listed skills include Enterprise Software, Cloud Computing, Software Project Management, Saas, and 10 others.
Current workplace
Brian Roark's current company
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13 roles
Brian Roark work experience
A career timeline built from the work history available for this profile.
Deputy Vp Of Finance (Volunteer)
Current
Feb 2024 - Present
Senior Project Manager
Nov 2023 - May 2024
Senior Project Manager
Oct 2022 - Nov 2023
Sr. It Manager / Sr. It Project Manager - It Planning, Telco And Asset Management
- Led the team who captured and managed the current ~$800M+ annual IT spend (2021)- Reduced 2022 Microsoft true-up costs by 36% ($2.5M), despite a 46% increase in headcount- Expanded Telco investment to $26M annually in support of Tesla's explosive growth- Saved $1.9M in Telco costs through identification and elimination of unnecessary circuits- Saved ~$4M.
Jul 2020 - Aug 2022
Sr. It Manager / Sr. It Project Manager - It Planning, Telco And Service Management
- Formalized the processes and built the team, to forecast IT's global spend of ~$200M/yr with Finance- Expanded line of credit to $60M to allow IT to continue leasing and/or financing all hardware- Planning team's data gave executives the visibility needed to save $5-10M per year compared to plan- Managed $12M in annual Telco spend, and led the team that.
Jan 2016 - Jun 2020
Sr. It Project Manager
- Led the IT infrastructure build of Tesla's 2nd factory (after Fremont), a 200K ft2 building in Lathrop, CA- Led the IT infrastructure build of Tesla's 1st Gigafactory, a 5M ft2 ground-up build near Reno, NV- Gained responsibility for IT's $30M rolling line of credit with Tesla's lease/financing partner
Jan 2014 - Dec 2015
Sr. It Program Manager / Liaison
- Worked with executives in Sales, Support and Field Ops to develop an application roadmap- Led cross functional team to find & implement a SaaS replacement for the Learning Mgt System- Managed the implementation of a SaaS eProcurement system (Coupa) to NA, EMEA and APAC
Apr 2012 - Dec 2013
Sr. It Manager
- Managed global processes to plan, buy, configure and deploy all IT hardware- Managed IT Asset Management and Corporate Desktop Support teams- Achieved annual capital savings of 37% on average- Steadily improved new system provisioning speed by 40% YoY
Jun 2006 - Mar 2012
It Program Manager
- Led a cross-functional team which delivered $2.6M capital savings in 2005- Earned IT ownership for the company-wide capital hardware budget from 2006 onward- Took over Cadence's Asset Management System and increased data accuracy to 97% in 1 year
Aug 2004 - May 2006
It Help Desk Manager
- Created a Global 24x7 Help Desk using a follow-the-sun model and standard processes everywhere- Improved first level resolution by 50% in 2 years and 99+% customer satisfaction for 5 years- Upgraded IT's ticketing system (BMC's ARS) and deployed WAN monitoring using HP Openview
Nov 1999 - Jul 2004
It Help Desk Problem Coordinator
Eds (Now Hp)
- Oversaw the rapid resolution and status updates for all Severity 1 & 2 problems globally- Coordinated root cause analysis with responsible team (network, telephony, facilities, apps)- Delivered daily status updates on overall Help Desk activity to Client Management
Jul 1998 - Oct 1999
It Help Desk Analyst
- Member of a national 24x7 outsourcing call center- Answered and resolved employee reported incidents and service requests- Tracked reassigned problems through to resolution to ensure customer satisfaction
Nov 1997 - Jun 1998
1 education record
Brian Roark education
-
University Of Colorado Boulder
FAQ
Frequently asked questions about Brian Roark
Quick answers generated from the profile data available on this page.
What company does Brian Roark work for?
Brian Roark works for Ulta Beauty.
What is Brian Roark's role at Ulta Beauty?
Brian Roark is listed as Experienced IT Leader and Project Manager at Ulta Beauty.
What is Brian Roark's email address?
AeroLeads has found 1 work email signal at @asml.com for Brian Roark at Ulta Beauty.
What is Brian Roark's phone number?
AeroLeads has found 3 phone signal(s) with area code 510, 888 for Brian Roark at Ulta Beauty.
Where is Brian Roark based?
Brian Roark is based in San Diego, California, United States while working with Ulta Beauty.
What companies has Brian Roark worked for?
Brian Roark has worked for Ulta Beauty, Pmi - San Diego Chapter, Intuit, Asml, and Tesla.
How can I contact Brian Roark?
You can use AeroLeads to view verified contact signals for Brian Roark at Ulta Beauty, including work email, phone, and LinkedIn data when available.
What schools did Brian Roark attend?
Brian Roark holds Studied, Computer Science from University Of Colorado Boulder.
What skills is Brian Roark known for?
Brian Roark is listed with skills including Enterprise Software, Cloud Computing, Software Project Management, Saas, It Service Management, Software Development, Linux, and Agile Methodologies.
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