Responsible for the oversite of DMI’s 2nd largest commercial account delivery/growth which consists of 80+ dotted resource reports and 12+ million per year in revenue.• Accomplished an 85% project renewal rate while on target to grow business 15% in 2023 and grew business 15% in 2022. • Delivered over 49,000 yearly development/BA/PM hours across major projects with only 3% account resource turnover and a net promoter score in the top quartile of professional services.• Restructured and standardized engagement reporting practices for C-Suite transparency and account health which was implemented to all commercial accounts.

Oversaw all facets of strategic planning to include full cycle project management, roadmap design, risk assessment and prevention, and client relations. Administer financial analysis and planning, conducting resource allocation and forecasting to ensure timely project delivery and client satisfaction. • Accomplished integrating six global business units for sales processes while simultaneously managing a custom build of Dynamics 365 and migrating data to this environment from three separate sites. • Optimized internal processes and project completion by establishing solid cross-functional relationships and communicating effectively with clients and external stakeholders.• Earned 1M+ in CRs for driving revenue, executing top quality work, and solidifying trusting client relationships.• Recognized and known for successfully accepting, handling, and fulfilling complex high visible projects.

Direct client delivery and relationship management activities for all projects including collaborating with United Healthcare stakeholders to develop project phase roadmaps, implementing risk and change management processes, strategically planning resources, and creating in-depth monthly forecasts and financial reviews. ● Drive the success of several complex projects simultaneously coordinating teams of cross-functional personnel, precisely managing budgets and timelines, and ensuring quality execution to meet expectations.

Supervised the development and execution of numerous projects for multiple large clients including Eli Lilly, IU Health, and Allison Transmission worth over $3 million as well as internal infrastructure improvement projects. ● Precisely coordinated eight vendors and 56 cross-functional team members at six different organizations while delivering high-quality projects and programs resulting in recognition as an exceptional leader. ● Honed valuable risk and change management skills and how to tailor these for each client while learning new methodologies and processes from each organization including infrastructure & App Dev projects.

Led development of integrated service plans and programs for 10 hospitals from capital planning & presentations through end-of-equipment life cycle for accounts worth up to $7 million while generating over $400,000 in savings. ● Reshaped implementation with a step-by-step, documented process that instilled governance, best practices, and accountability, while mitigating confusion and risk, saving time and money, and improving quality.

Managed processes and projects for a wind-based energy company including administering $4 million in projects and delivering more than $12 million in new revenue by creating value added assets, using cost-saving initiatives to attract partners, and identifying four optimal wind-development areas across a 3-state market area.