Brian Rua Email & Phone Number

San Diego, California, United States

San Diego, CA, United States

As a consultant for client advisors, I played a central role in helping them comprehend and harness the potential of VTS Market to achieve client objectives. Within the broader Customer Success team and organization, I served as a thought leader, sharing industry insights and exemplifying best practices.My responsibilities included creating and maintaining.

San Diego, California

The trusted primary point of contact for all 67 PropertyCapsule clients within VTS, I served as the central liaison, addressed inquiries related to PropertyCapsule, and took on the added responsibilities of the PropertyCapsule project manager.Through extensive discussions with clients, I gained valuable insights into their business objectives, core.

Greater San Diego Area

In my role as the primary contact for SOCi clients, I provided support throughout their SOCi journey, from onboarding to full adoption, reducing churn risk.I collaborated with clients to set social media goals, helping them expand their online presence through SOCi.I led cross-functional efforts, ensuring clients' needs were met within the SOCi.

Greater San Diego Area

I served as the primary point of contact for more than 100 properties encompassing over 1500 units, handling all utility billing related matters. Collaborated closely with property managers, I addressed meter problems, utility usage issues, and resident activity concerns. My role included providing ongoing support and follow-up to ensure the success of our.

Greater San Diego Area

I was responsible for supporting the operations of the Taltz Together Programs, where I assigned daily tasks to Coordinators. I also trained incoming Coordinators on SalesForce and Covance processes. In addition, I conducted outbound calls, including insurance verifications to confirm patient benefits and performed case management to identify insurance and.

Orange CT

I managed multiple client account information, ensuring that all account details were up-to-date and that all account requirements were consistently met. In the event of any account discrepancies discovered after generating client reports from content management platforms (CMP and IPV), I proactively contacted the clients to address these issues. I also.

Orange CT

I oversaw the process of loading invoices for more than 23 clients and their multiple accounts. This involved creating, submitting, and inventorying clients' accounts into the appropriate client instance. Whenever carrier portal issues arose, hindering the download or loading of invoices, I communicated these problems back to the client services analyst.

I was responsible for teaching and training all entry-level marketing representatives in fundamental marketing systems using a combination of classroom and hands-on in-field approaches. As a leader, I oversaw a team of entry-level marketing representatives, guiding them to promote account growth and achieve or surpass monthly and daily goals.My role.

I developed marketing strategies for various brands, including Spectrum, Earth's Best Organic, Hain Pure Foods, Hollywood, and Healthy Valley. My role extended to assisting in the introduction of new products to the market, conducting market research, and driving innovation within existing brands. Utilizing key metrics, I researched the top-selling brands.