Senior Operations Manager and Army Veteran leveraging over 15 years of proven experience in Operations Management and Technical Instruction. Adept at providing exceptional listening, empathy, quality work ethic, positive attitude, and team building skills to create and maintain relationships, leading to above average company satisfaction. Exceptional capacity to lead culturally diverse small and large teams with precision in dynamic, high-tempo, and often resource constricted environments, both domestically and internationally. Possesses a comprehensive background in Operations Management, Communications, Crisis Management, Quality Control and Assurance, Public Relations, Complex Problem Solving, Technical Instruction, Office Administration, Occupational Safety, Critical Thinking, Cross Functional Training, and Risk Management. Effective management, analytical, and coordination skills utilized to provide quality workflow and exceptional operational support. Proven performance in linking corporate vision with the delivery of desired results through empowerment, development, and utilization of people, processes, and technology. Ability to work independently and be self-disciplined in a virtual work environment. Career supported by extensive Department of Defense Training, professional certifications, and global operational experience.