Brian Loos Email & Phone Number

Saint Clair Shores, Mi, Us

Detroit, Michigan, United States

•Facilitated cross-functional meetings to discuss workforce challenges, solutions, and progress updates.•Trained 10 colleagues on use of advanced analytics techniques for workforce planning purposes.•Presented findings from workforce analysis projects at internal conferences or workshops to an average of 20 people per day.•Enacted process improvements after monitoring forecasting and scheduling processes, leading to various improvements including an increase of team member time allocation of 10%

Detroit, Michigan, United States

•Evaluated historical and actual staff behavior to ascertain and address employee challenges, leading to an increased revenue of nearly $10,000 for each employee obstacle overcome.•Provided ad-hoc support during organizational restructuring efforts by analyzing potential impacts on staffing levels or skill sets needed.•Partnered with IT department to ensure accurate data capture from HRIS systems into analytical tools.•Developed and enhanced organizational systems, succession plans and charts.

Detroit, Michigan, United States

•Communicated broad initiatives to internal and external stakeholders and obtained buy-in with well-founded presentations.•Analyzed performance metrics of campaigns to optimize actionable strategies and enhance production, resulting in an increase over 100%•Streamlined internal processes related to strategy development by implementing project management tools.•Mentored junior team members by sharing knowledge of effective strategy development techniques over the course of 6 hours each month.•Established Key Performance Indicators KPIs to measure success of marketing initiatives.•Used data and analytics to enhance lead generation campaigns and improve quality of leads generated, resulting in over 2,000 leads acquired with minimal marketing cost.

Detroit, Michigan, United States

•Acquired oversight on an underperforming specialty, improved lead allocation mechanism, where adjustments resulted in production increase of nearly 200%•Extracted, manipulated, and compiled data to run 1 business channels with data driven decisions, leading to the ability to run 6 channels.•Contributed clear and relevant communication regarding business performance across 3 leadership levels.•Identified areas of improvement within the business and within technology to ensure streamlined processes while leading multiple strategies simultaneously.•Worked collaboratively with sales, marketing, and product teams to enhance brand messaging and customer targeting.

Detroit, Michigan

Provided Strategists with quantitative analyses for enhancing production. Enhanced contact strategies and optimized for opportunity. Focused on capturing missed opportunities and ensuring Strategists were able to make data driven decisions surrounding them. Provided actionable steps for execution regarding multiple areas of the business including outbound contacts, inbound contacts, and scheduling methods for each. Enhanced the communication and execution regarding our Telecom processes in addition to assisting with Telecom projects.

Detroit, Michigan

Consulted clients on current and future financial needs. Used financial analysis to evaluate various loan programs and financing plans from a large range of company products. Ensured exceptional client experience with continual communication through the mortgage process. Educated clients on the homebuying process and how to best manage their mortgage. Maintained passion for sales and communication.

Detroit, Michigan

East Lansing, Michigan

Assigned Greencoats duties for their shift. Guided and enabled Greencoats as they fulfilled their assignments. Ensured a safe campus environment working with law enforcement, coworkers, and the public. Provided a safe work environment for Greencoats.

East Lansing, Michigan

Ensured a safe campus environment working with law enforcement, coworkers, and the public. Using teamwork, Greencoats escorted intoxicated or other unruly participants from the stadiums, ice arenas, and campus centers. Another aspect was providing good customer service by getting participants through gates in a timely manner to enjoy the entertainment.

Troy, Michigan

Royal Oak, Michigan

Greater Detroit Area

Detroit, Michigan

Managed and executed assigned projects in a timely and effective manner. Used strong writing, communication, and problem-solving skills to manage social media projects.

Clinton Twp.