Maintained property rentals by advertising and filling vacancies; negotiating and enforcing leases; maintaining and securing premises. I establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals. Attracted tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.Contract with tenants by negotiating leases; collecting security deposit.Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.Maintained property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services. Maintained building systems by contracting for maintenance services; supervising repairs.Secured property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.Enforced occupancy policies and procedures by confronting violators.Prepared reports by collecting, analyzing, and summarizing data and trends.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Accomplished organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Overall responsibility for hiring, managing and directing staff. Responsible for all revenue gains and losses. Since taking the store over in August 2012, I have turned a $750k revenue store into $1.4 million annually. I am in charge of all aspects of store operations such as revenue, training, hiring, P&L and making it a store people wanted to shop.

Lead a team of reset merchandisers , Move shelves, rotate stock; display products and POG materials as appropriate per reset schematic. Set up departments and pricing per planograms. Work with store personnel to achieve and maintain merchandising excellence and build customer good will on reset projects. Responsible for special reset projects as assigned. Working in collaboration with the designated on-site staff.

• Successfully launched and marketed a Snap-On mobile company retail store in the assigned route .I rebuilt and developed customer relationships that had been badly neglected by prior Snap-On Franchise's in the area so that it could reach its maximum sales and customer service potential. • Made the assigned route profitable so that a Franchisee could purchase the route and continue to make a viable income. • Surpassed company sales records by over $20,000 for 2 consecutive months in a down turned economy

Drove key metrics by ensuring an environment where store managers/employees are actively engaged in meeting or exceeding sales and executing key marketing initiatives.Managed and developed a team of 12 Store Managers and over 75 employee's to meet and succeed company standards and sales expectations.Developed all 12 stores from a marginal company wide rating to above average and having 4 stores rank in the top 25 nationally

Made complex decisions independently and applied law and policy to a set of complicated and challenging facts that addressed benefit, medical management and employability issues.Provided expertise in managing a varied and complex caseload with input from my team members on medical, psychological, physical, and financial issuesCommonly managed multiple caseloads at any given time to provide continuity of service to our clients.