Responsible for the strategic design, meticulous supervision, and seamless maintenance of Azure Virtual Desktop (AVD) environments. Tasked with configuring images, orchestrating the deployment of AVD virtual machines (VMs) across various departments, and ensuring the smooth operation of automated and manual host pools. Proficient in publishing Remote Apps and adept at configuring and deploying MSIX App Attach applications. Leveraging the power of Azure automation and Logic Apps to enable seamless operation of host pools, while implementing scaling strategies tailored to user consumption patterns to optimize cost efficiency. Proficiently manage application installations, setup, deployment, and the maintenance of end-user profiles and groups across diverse device platforms.Proficient VMware Administrator experienced in managing virtualized environments, including deployment, configuration, performance optimization, and troubleshooting of VMware vSphere infrastructure. Manage and provision virtual server and Remote Desktop Services (RDS) environments. Diligently monitor and troubleshoot multiple VMware environments to uphold optimal performance and availability. Develop and maintain comprehensive documentation and conduct daily administration duties across multiple University VMware environments, encompassing system upgrades, patching, provisioning of new systems, template management, system migrations, and a myriad of other tasks essential to maintaining a robust virtual environment.Perform daily monitoring and execute automated and manual backup and restoration procedures for university data, leveraging the robust capabilities of Veritas NetBackup

• Managed comprehensive IT operations across 100+ company locations, spearheading the deployment and provisioning of over 100 Altiris notification and deployment servers. Designed and implemented operating system (OS) images for PCs, automated the distribution of software packages to remote servers, and administered software portals for off-site locations. Additionally, facilitated the seamless downloading of new packages/images to local servers for execution, ensuring efficient software management and deployment across the organization.• Engineered, constructed, and upheld a network of 100+ Windows servers running Symantec Altiris, providing schools with swift imaging capabilities and on-demand software access for both classroom lab and administrative computers. This infrastructure ensures seamless functionality and accessibility, enhancing efficiency across educational environments.• Established, maintained, and distributed gold images and software packages across a network spanning over 100 company locations. This systematic approach ensures consistency and reliability in software deployment, facilitating streamlined operations throughout the organization's extensive footprint.• Deployed Symantec Anti-Virus Corporate Edition across the organization, enabling automated virus patching to be centrally authorized and efficiently delivered companywide. This implementation ensures robust protection against threats while minimizing administrative overhead, enhancing security posture across the organization.

• Responsible for Installation, migration, upgrading, and back up of corporate Novell Netware 4.2 / 5.1 / 6.0 Directory Services environment throughout the corporate office and all remote locations• Assisted in implementation and provided primary support for corporate Symantec Anti-Virus Corporate Edition system. Duties included setup and upgrades of primary and secondary servers, pushing out virus definition updates, and support for removal of malware,• Assisted with the installation of Citrix Metaframe XP environment. Provided support of Metaframe XP servers and users throughout the corporate headquarters and all remote locations• Installed and configured Windows Server 2003 across the corporate environment, including provisioning, daily support, reports, upgrades, and updates.• Deployed Microsoft Updates to all Corporate Clients via SUS / WSUS Services

• Provided support to all corporate user’s desktop and laptop computers. • Installed and built new users desktop and laptop computers, including base Windows operating systems and all additional configuration of necessary software• Ordered and received various hardware and software for users in corporate headquarters using Lawson ordering system• Provided backups of users files and took complete system images using Ghost software.

• Assisted Corporate Desktop Manager with manual installations of operating systems as well as individual applications for the companies High-School representatives that travel the county’s high schools promoting and presenting the many different types of degrees and classes offered at the companies schools across the country. • Assisted in migration of High-School representatives from multiple different laptop vendors to one single HP version. Migrations included software and personal data• Shipped and Received laptops from company recruiters throughout the company using companies UPS Shipping Software