I am an accomplished professional with a solid educational foundation. I hold a Diploma in Customs Administration from the Kenya School of Revenue Administration, Mombasa. In addition, I have achieved an International Diploma in Shipping and Logistics (ABMA-UK) from Rifkins Business College, Mombasa. These academic pursuits have equipped me with a robust understanding of customs, shipping, and logistics, enabling me to excel in the industry.My journey in the industry has been marked by impactful roles and skill development. As a Sales Officer at J.E.C. International Trading L.L.C. in Dubai, I have honed my abilities in client relationship management, negotiation, and order fulfillment. My proficiency in sourcing, logistics, and marketing has enabled me to effectively identify potential clients and present our services in a compelling manner. Beyond this, I've strengthened my soft skills, including teamwork and communication, by collaborating seamlessly with cross-functional teams to ensure smooth operations.Previously, I worked as a Relationship Manager at Massel Real Estate, Nairobi, where I excelled in building and nurturing client relationships. I showcased strong networking capabilities and a deep understanding of market trends. My tenure as a Marketing Assistant at Ameritransfreight International further refined my skills in customer engagement, lead generation, and strategic marketing. These experiences have made me adaptable, capable of thriving in dynamic and customer-centric environments.My ambition is to continue making a significant impact in the global trade and logistics industry. I am driven to expand my skill set, deepen my knowledge of industry trends, and contribute to the growth of organizations that value innovation, customer satisfaction, and operational excellence. I am excited to embrace challenges, learn from them, and remain at the forefront of industry developments.Feel free to connect with me to explore opportunities, share insights, or collaborate on projects. You can reach me at sambrian23@outlook.com or connect with me on LinkedIn.
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Property ConsultantUrban Avenue PropertiesDubai, Ae
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Property ConsultantKeymax Real Estate Dubai Sep 2023 - PresentDubai, United Arab Emirates• Proactively address client inquiries regarding our company's comprehensive real estate services, fostering a client-centric approach. • Demonstrate proficiency in generating a high volume of calls daily, showcasing exceptional time-management and communication skills.• Execute outreach efforts by calling potential clients and engaging with individuals within the provided dataset.• Maintain an internal database, recording sales, correspondence, and leads to facilitate efficient follow-up and reporting.• Play a pivotal role in building and updating the client database, ensuring its accuracy and relevance.• Drive global sales opportunities by contacting potential clients in the U.A.E. and other countries, expanding our market reach, and increasing revenue streams.• Skillfully coordinate client appointments based on their unique needs, enhancing their overall experience and satisfaction.• Provide comprehensive information on available properties, including location, amenities, pricing, and financing options, empowering clients to make informed decisions.• Proactively manage databases of potential buyers or renters, tailoring our services to match their interests and preferences.• Deliver top-notch customer service by addressing client inquiries on policies, procedures, and neighborhood details, strengthening client relationships and trust.• Actively liaise with property developers to stay updated on agency agreements, available inventory, and new project launches, optimizing our real estate offerings.• Maintain an up-to-date Customer Relationship Management (CRM) system, meticulously documenting daily activities for data-driven decision-making.• Collaborate with the marketing team, offering support and expertise in daily activities to bolster our brand's presence and client engagement. -
Telesales RepresentativeWhitehill Marketing Aug 2023 - Sep 2023Dubai, United Arab Emirates• Identify and target potential clients interested in stock trading and investment services. • Cold call and follow up with leads to introduce the brokerage firm's services and products. • Build and maintain a pipeline of prospective clients. • Develop a deep understanding of the firm's investment products, including stocks, commodities, forex, crypto, and other financial instruments. • Keep up-to-date with market trends, financial news, and economic events. • Educate potential clients on various investment options and strategies. • Provide information about market research, stock recommendations, and investment opportunities. • Ensure adherence to all relevant financial regulations and compliance requirements. • Maintain accurate records of client interactions and transactions. • Establish and nurture strong relationships with clients to encourage long-term engagement. • Provide exceptional customer service and address client concerns or issues promptly. • Meet or exceed sales targets and performance metrics the brokerage firm sets. • Prepare regular reports on sales activities, lead generation, and client interactions for management review -
Sales OfficerJinenchi (J.E.C) International Trading Company Limited May 2023 - Aug 2023Dubai, United Arab Emirates•Identify and target potential customers for the company's sourcing andlogistics services.•Build relationships with clients and understand their business needs andrequirements.•Present and promote the company's services to prospective clients.•Negotiate and close sales deals, ensuring profitability and customersatisfaction.•Collaborate with the operations and logistics teams to ensure timelyorder fulfillment and delivery.•Coordinate with internal departments to ensure accurate processing oforders.•Address any issues related to order fulfillment, shipping, or logistics toensure customer satisfaction.•Track and monitor the status of orders, keeping customers informedabout their shipments.•Maintain accurate records of sales activities, customer interactions, andtransactions.•Prepare regular sales reports, including sales performance, targetsachieved, and forecasts.•Provide management with sales insights, market trends, andrecommendations for improvement.•Ensure proper documentation of contracts, agreements, and sales-relatedpaperwork.•Stay updated on industry knowledge, new products, and services relatedto sourcing and logistics.•Continuously improve sales techniques, product knowledge, andunderstanding of customer needs.
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Relationship ManagerMassel Real Estate May 2022 - Nov 2022Nairobi, Kenya•Built and maintained strong relationships with clients, includingproperty buyers, sellers, investors, and developers.•Provided personalized and attentive service to clients throughout thebuying or leasing process.•Acted as the main point of contact for clients, addressing their inquiries,concerns, and requests in a timely and professional manner.•Kept clients updated on property listings, market trends, and relevantreal estate information.•Identified and pursue new business opportunities to expand the clientbase.•Developed strategies to attract new clients and generate leads, includingnetworking, referrals, and marketing initiatives.•Conducted market research to identify potential target markets, propertytypes, and investment opportunities.•Collaborated with marketing and sales teams to create effectivepromotional materials and campaigns.•Prepared and presented property listings, including high-qualityphotographs, descriptions, and virtual tours.•Coordinated property showings and open houses, ensuring a smooth andpositive experience for potential buyers or tenants.•Negotiated sale, or lease agreements on behalf of clients, aiming forfavorable terms and conditions.•Facilitated the negotiation process between sellers, and other relevantparties, such as attorneys and lenders.•Coordinated the closing process, ensuring all necessary documents,inspection•Attended industry events, networking functions, and conferences toexpand professional connections and knowledge.•Maintained accurate and up-to-date documentation, including contracts,agreements, disclosures, and client records.•Safeguarded client confidentiality and handled sensitive information withprofessionalism and discretion. -
Marketing AssistantAmeritransfreight International Aug 2020 - Jan 2021United States•Implemented marketing strategies to promote the company's servicesand increased brand awareness.•Conducted market research and competitor analysis to identify targetmarkets, industry trends, and customer needs.•Identified potential customers and generate leads through variouschannels, including online marketing, industry events, and partnerships.•Developed and nurtured relationships with prospects to convert them intocustomers.•Built and maintained relationships with existing customers to ensureclient satisfaction and loyalty.•Provided exceptional customer service by addressing inquiries,resolving issues, and proactively meeting customer needs.•Conducted market analysis to identify industry trends, competitiveintelligence, and potential business opportunities.•Collaborated with internal and external teams, including sales,operations, third-party logistics, and management, to align Logisticsefforts with overall business objectives.
Brian Musembi Education Details
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Kenya School Of Revenue AdministrationMerit (Gpa Score 3.7) -
Rifkins Business CollegeMerit (Gpa Score 3.7)
Frequently Asked Questions about Brian Musembi
What company does Brian Musembi work for?
Brian Musembi works for Urban Avenue Properties
What is Brian Musembi's role at the current company?
Brian Musembi's current role is Property Consultant.
What schools did Brian Musembi attend?
Brian Musembi attended Kenya School Of Revenue Administration, Rifkins Business College.
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Brian Musembi
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