Brian Sanks Email & Phone Number

Atlanta, Ga, Us

• Currently implementing new and existing clients on a newly rolled out product. Coordinating weekly calls and configuring the database for the client's future use.• Consult with clients on best practices within the software, product capabilities, and client specific needs.• Manage projects related to implementing new and existing clients on multiple products.• Manage designated client accounts by being the direct point of contact for all client items specific to our RentCafe product.

• Identify clients' questions, issues, or concerns relating to their business practices within a property management software application.• Provide high-level customer support to new and existing clients.• Use problem-solving skills and product knowledge to identify and troubleshoot application issues• Collaborated with the NEST team in the development of new employees for the Breeze Atlanta office.• Assisted with corporate training where I and other account managers were selected to shadow, train, and develop new hires company-wide.