Brian Schaeffer Email & Phone Number

Lansing, Mi, Us

On site corporate technology trainer for businesses and State of Michigan employees. Highly skilled and able to train multiple programs, applications and emerging technology. • Taught clients of various experience levels in multiple versions of software applications• Helped businesses transition from traditional office practices to new emerging technologies and software (Microsoft Cloud, paperless, desktop PC to Surface Pro setups, and other technological … Show more On site corporate technology trainer for businesses and State of Michigan employees. Highly skilled and able to train multiple programs, applications and emerging technology. • Taught clients of various experience levels in multiple versions of software applications• Helped businesses transition from traditional office practices to new emerging technologies and software (Microsoft Cloud, paperless, desktop PC to Surface Pro setups, and other technological upgrades)• Followed, developed and presented materials over extended periods of time while maintaining schedules and deadlines• Maintained highest ratings among other trainers based on training exit surveys with an average review score of 8.49 on a scale of 1 to 9 • Conducted follow up calls and phone surveys for the Michigan CTE Programs• Set company record for survey response in a single shift• Achieved 15% more calls per hour over company goals• Averaged 30% more survey responses during shift over company goalsSnapshot of classes trained (not limited to this list):Microsoft SharePointMicrosoft Excel Microsoft WordMicrosoft OneNoteMicrosoft OutlookMicrosoft PowerPointMicrosoft VisioMicrosoft PublisherMicrosoft Project ManagerAdobe Photoshop Adobe Acrobat Show less

Michigan, United States

Digital Content Creator specializing in strategy gaming and live tactical analysis of gameplay. • 100,000 + views, 100,000 + hours watched on Twitch/Mixer platforms • Leveraged multimedia tools to drive customer purchase intent and build brand advocacy • Edited video clips for commercial distribution through social networks to build brand awareness • Produced professional quality sound effects for over 60,000 global participants across Microsoft's Xbox live… Show more Digital Content Creator specializing in strategy gaming and live tactical analysis of gameplay. • 100,000 + views, 100,000 + hours watched on Twitch/Mixer platforms • Leveraged multimedia tools to drive customer purchase intent and build brand advocacy • Edited video clips for commercial distribution through social networks to build brand awareness • Produced professional quality sound effects for over 60,000 global participants across Microsoft's Xbox live streams• World of Tanks Community Contributor and game Evangelist + Lightstream partner• Social media presence (Twitter, Facebook, YouTube, Instagram, Patreon, Player.me)• Live gameplay analysis+ tactical breakdown + problem solving Show less

Passionate retail specialist with the ability to identify customer needs and market beneficial solutions to maximize business profit while simultaneously exceeding customer satisfaction expectations. • Ranked consistently in top 10 percent for weekly district sales rankings• Achieved over 90% customer satisfaction on company surveys over 7 years of employment• Led team in controllable categories such as warranty and loyalty card sales.• Attained 12.2% disc warranty attachment… Show more Passionate retail specialist with the ability to identify customer needs and market beneficial solutions to maximize business profit while simultaneously exceeding customer satisfaction expectations. • Ranked consistently in top 10 percent for weekly district sales rankings• Achieved over 90% customer satisfaction on company surveys over 7 years of employment• Led team in controllable categories such as warranty and loyalty card sales.• Attained 12.2% disc warranty attachment rate resulting in 100% profit per unit• Built and maintained marketing displays while organizing products to increase customer interaction• Involved customers with positive and unique experiences to drive loyalty and repeat business Show less

Lansing, Michigan Area

Member of the Microsoft Expertzone Community Stream team. Hosting live presentations and demonstrations for the gaming consumer and other gaming enthusiasts on the digital platforms Twitch + Mixer, Mondays at 6:00 PM EST.• Leveraged multimedia tools to drive customer purchase intent and build brand advocacy among consumers.• Achieved 82% conversion rate by hosting live demonstrations for gaming consumers • Built advocacy among Xbox One users through the… Show more Member of the Microsoft Expertzone Community Stream team. Hosting live presentations and demonstrations for the gaming consumer and other gaming enthusiasts on the digital platforms Twitch + Mixer, Mondays at 6:00 PM EST.• Leveraged multimedia tools to drive customer purchase intent and build brand advocacy among consumers.• Achieved 82% conversion rate by hosting live demonstrations for gaming consumers • Built advocacy among Xbox One users through the promotion of streams on Xbox One dashboard and Xbox.com• Engaged consumers through social media outlets such as Xbox Live, Twitter, Twitch, Mixer and Facebook• Produced professional quality sound effects for over 60,000 global participants across Xbox live streams Show less

Station jack of all trade specialist. Able to work in multiple departments to help maintain workloads and meet project deadlines. Professional experience in commercial voice over, production, on air radio shows, traffic, human resources, billing and customer relations. • Produced professional advertisements for various clients across Michigan• Handled all aspects of commercial production from conception to implementation• Entertained listeners with contests and bi-weekly shows… Show more Station jack of all trade specialist. Able to work in multiple departments to help maintain workloads and meet project deadlines. Professional experience in commercial voice over, production, on air radio shows, traffic, human resources, billing and customer relations. • Produced professional advertisements for various clients across Michigan• Handled all aspects of commercial production from conception to implementation• Entertained listeners with contests and bi-weekly shows for WNWN 98.5 and 92.9 WLMI• Helped maintain consistent branding and prize delivery system between multiple stations• Submitted payroll, billing, new hire paperwork, contest affidavits and other various HR duties• Managed and maintained Public record archiving• Initiated Public relations with listeners, callers and clients Show less

Bachelor’S Degree, Communications, 3.73 Gpa, Cum Laude

Activities and Societies: Student Athletic Advisory Committee 4 year Varsity baseball player

Bachelor’S Degree, Marketing/Marketing Management, 3.71 Gpa, Cum Laude

Activities and Societies: Student Athletic Advisory Committee 4 year Varsity baseball player